• Performing detailed analysis of datasets to extract actionable insights that can drive business decisions.• Creating visualizations (e.g., dashboards, charts) to help non-technical team members understand complex data.• Collaborating with different departments (e.g., marketing, product development) to understand their data needs and provide relevant insights.

• Analyze data from Amazon Echo and interpret data to be fed to the device.• Built and deployed plans, reports, validation procedures and entry processes for data management needs.• Performed Quality Analysis of the device to improve its efficiency.• SME (subject matter expert) for the Conventions team.• Trained and mentored new associates to help them understand their role and business requirements.• Conducted monthly performance improvement in person with subordinates & set progressive goals.• Cross-skilled across various initiatives and supported other team in achieving their business SLA’s.

• Handled various processes helping artificial intelligence gather data, understanding client requirements and impending solutions that effectively resolve problems.• Big data analysis whilst working with voice technologies such as Automated Speech Recognition (ASR) and Natural Language Understanding (NLU) of Amazon Alexa.