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Karan Thaker Email & Phone Number

Senior Manager, Customer Experience (Strategy, Insights and Journey Design) at Iron Mountain
Location: New York, New York, United States 12 work roles 2 schools
1 work email found @ceridian.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Iron Mountain
Role
Senior Manager, Customer Experience (Strategy, Insights and Journey Design)
Location
New York, New York, United States
Company size
22275 employees

Who is Karan Thaker? Overview

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Quick answer

Karan Thaker is listed as Senior Manager, Customer Experience (Strategy, Insights and Journey Design) at Iron Mountain, a company with 22275 employees, based in New York, New York, United States. AeroLeads shows a work email signal at ceridian.com and a matched LinkedIn profile for Karan Thaker.

Karan Thaker previously worked as US Regional Leadership Council at Customer Experience Professionals Association (Cxpa) and Member at Customer Experience Professionals Association (Cxpa). Karan Thaker holds Bachelor Of Science, Computer And Information Science from Temple University.

Company email context

Email format at Iron Mountain

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{first}.{last}@ceridian.com
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AeroLeads found 1 current-domain work email signal for Karan Thaker. Compare company email patterns before reaching out.

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Profile bio

About Karan Thaker

Karan Thaker, CCXP, XMP, and CSM.You know how change is constant in the world we live in? I help businesses become stickier with their customers and employees by bringing different departments closer together in building our products and services and uniting actions across all those departments to tackle change better - from exploring new opportunities to executing and measuring our performance against those opportunities.More specifically, I build and operationalize end-to-end CX programs and practices such as Design Strategy and Service Design in the wider Customer Experience, Marketing and Product Management landscape. I have spent over a decade working with and within enabling functions like Product, Design, Engineering, and Research as well as operating functions like Marketing, Sales, Service, Finance and Legal.I coach both craft and careers.Business functions of interest: Customer Experience, Experience Management, Design Strategy, Service Design, Journey Management, Product Management, Marketing

Listed skills include Jms, Os X, Git, Windows, and 132 others.

Current workplace

Karan Thaker's current company

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Iron Mountain
Iron Mountain
Senior Manager, Customer Experience (Strategy, Insights and Journey Design)
Toronto, ON, CA
Website
ironmountain.com
Employees
22275
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Company profile
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12 roles

Karan Thaker work experience

A career timeline built from the work history available for this profile.

Senior Manager, Customer Experience (Strategy, Insights And Journey Design)

Iron Mountain

Toronto, ON, CA

Us Regional Leadership Council

Current
Customer Experience Professionals Association (Cxpa)

Minneapolis, Minnesota, US

The Customer Experience Professionals Association is a global non-profit organization dedicated to the advancement of customer experience professionals and organizational best practices. It provides CX professionals with educational and networking opportunities to help them succeed and facilitates the industry-wide advancement of the discipline of customer.

Feb 2024 - Present

Founder And Principal

Current
Multiple

I help businesses sense and respond to change better, by introducing CX practices to create nurturing conditions within the organization for turning consumer insight into compelling products and experiences in the market.

Dec 2021 - Present

Customer Experience & Design Strategy

Northwestern Mutual

Milwaukee, WI, US

As CX Practice Lead for Design Strategy at NM, I led experience strategy, journey management, journey design, service design, UX/UI design efforts for our Insurance and Investment products. I supported both long-term strategic planning as well as near-term tactical execution efforts.Ultimately, I was responsible for demonstrating and nurturing XM and CX.

Apr 2022 - Jul 2024

Cx Strategy & Service Design

Sun Life

OO

Worked in a CX practice advisory role to establish the foundations of experience strategy and journey design work in the Canadian CXO. I led efforts to bring Sun Life CX ambitions to reality by synthesizing data-driven change aspirations with cross-functional partners, consumer and market insight, and a service design operating model, ultimately.

Jun 2019 - Dec 2021

Services Enablement

Ceridian

Minneapolis, MN, US

Led efforts to help consulting teams and customers realize Ceridian’s value proposition by weaving front stage and back stage operations into a cohesive customer experience, improving growth metrics and customer delight.

May 2016 - Jun 2019

Managed Services

Ceridian

Minneapolis, MN, US

Solid reputation for systemic design thinking to uncover the true nature of customer challenges and build scalable solutions on consulting projects.

Jul 2013 - May 2016

Software Engineer

Intuit

Mountain View, California, US

Internship - Worked in a Release Engineering capacity within the TurboTax DevOps team, focusing on improved user engagement by automating the deployment of TurboTax Desktop products across multiple code repositories based on a user-defined schedule.

May 2012 - Aug 2012

Software Engineer

Intuit

Mountain View, California, US

Internship - Worked in the Business Operations team focused on monitoring release cycles of TurboTax products by building features in internal tools that improve business continuity.

Jun 2011 - Sep 2011

Commuter Assistant

Drexel University

Philadelphia, PA, US

Organized on-campus events primarily targeted at commuter and transfer students, and served as the primary contact for campus services for 110 incoming students

Sep 2009 - Mar 2011
Team & coworkers

Colleagues at Iron Mountain

Other employees you can reach at ironmountain.com. View company contacts for 22275 employees →

MV Marlene Veneroso Marlene Veneroso Colleague at Iron Mountain Osasco, São Paulo, Brazil, Brazil View → DS Denise Souza Dos Santos Denise Souza Dos Santos Colleague at Iron Mountain Jandira, São Paulo, Brazil, Brazil View → PO Patricia Oliveira Patricia Oliveira Colleague at Iron Mountain São Paulo, São Paulo, Brazil, Brazil View → CS Christina Stone Christina Stone Colleague at Iron Mountain North Richland Hills, Texas, United States, United States View → EN Eric Nshimirimana Eric Nshimirimana Colleague at Iron Mountain Belgium, Belgium View → MB Matthew Blount Matthew Blount Colleague at Iron Mountain Renton, Washington, United States, United States View → AB Allison Butler Shores Allison Butler Shores Colleague at Iron Mountain Alpharetta, Georgia, United States, United States View → BO Brian Oddo Brian Oddo Colleague at Iron Mountain Jacksonville, Florida, United States, United States View → OA Oana A. Oana A. Colleague at Iron Mountain Amsterdam, North Holland, Netherlands, Netherlands View → DN Doris Neoh Doris Neoh Colleague at Iron Mountain Greater Melbourne Area, Australia View →
2 education records

Karan Thaker education

Bachelor Of Science, Computer And Information Science

Temple University

Executive Education, Management Certificate

Harvard Business School Online
FAQ

Frequently asked questions about Karan Thaker

Quick answers generated from the profile data available on this page.

What company does Karan Thaker work for?

Karan Thaker works for Iron Mountain.

What is Karan Thaker's role at Iron Mountain?

Karan Thaker is listed as Senior Manager, Customer Experience (Strategy, Insights and Journey Design) at Iron Mountain.

What is Karan Thaker's email address?

AeroLeads has found 1 work email signal at @ceridian.com for Karan Thaker at Iron Mountain.

Where is Karan Thaker based?

Karan Thaker is based in New York, New York, United States while working with Iron Mountain.

What companies has Karan Thaker worked for?

Karan Thaker has worked for Iron Mountain, Customer Experience Professionals Association (Cxpa), Multiple, Northwestern Mutual, and Sun Life.

Who are Karan Thaker's colleagues at Iron Mountain?

Karan Thaker's colleagues at Iron Mountain include Marlene Veneroso, Denise Souza Dos Santos, Patricia Oliveira, Christina Stone, and Eric Nshimirimana.

How can I contact Karan Thaker?

You can use AeroLeads to view verified contact signals for Karan Thaker at Iron Mountain, including work email, phone, and LinkedIn data when available.

What schools did Karan Thaker attend?

Karan Thaker holds Bachelor Of Science, Computer And Information Science from Temple University.

What skills is Karan Thaker known for?

Karan Thaker is listed with skills including Jms, Os X, Git, Windows, National Honor Society, Concentrations, Visual Studio, and Students.

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