• Manage and achieve annual sales targets assigned by management• Ensure best in class customer service standards for the branch to achieve high Branch service ladder score• Cascade branch targets to staff and regularly track and review performance and productivity of the sales team in order to meet business targets• Leverage the branch’s customer portfolio in order to facilitate cross-sell of Banks’s products• Maintaining a vigilant monitoring system to track attritions in the deposit portfolio of the branch and take necessary action to ensure that business volumes maintain a stable pattern• Manage employee morale and retention in the branch through on-job external trainings and job enhancements• Regularly monitor the branch’s administrative expenses and adopt measures of cost cutting where possible• Prepare regular reports for review of management regarding branch’s performance• Proactively seek out opportunities for establishing new relationships in order to broaden branch’s customer portfolio• Establish regular liaison with the branch’s customers to ascertain their needs and requirements and provide the advice and support to customers in meeting their financial needs

Dealing with individual and retail customers in one-on-one manner, providing financial advice about products and services, Identifying key contacts at potential clients to establish and foster relationships, Growing business by identifying new sales and business opportunities, Other basic duties related to day-to-day operations in the branch.Also worked as Acting Branch Manager for 6 months.

Persuade customers to purchase freight servicesClearing Delivery Orders and getting NOCs from shipping lines.Find new customers looking after the needs of the existing customers

Building relationship with clients (existing and potential)Promoting and selling Bank products and services (auto finance, insurance plans, wealth management, accounts and deposits), built a portfolio of 350 million.Dealing with customers and solving issuesOpening and maintaining accountsResponsible for maintaining and issuing official documents (bank statements and maintenance certificates)

Overseeing the operations as well as the workforce of NADRA branches all over the province of Balochistan and devising strategies to promote growthAssisting the initiation and progress of BDCP and CDCP projects

Setting up the South African branchResponsible for diplomatic issues related to ID cards of overseas Pakistanis residing in South Africa.Carrying out staff meeting at periodic intervals & ensure motivation of the teamConstant public dealing with officials and issue solving of queries of card holders

 Overseeing the Karachi Defence then Saddar branch  Assisting operations head on the prescribed activities Setting up appointments on daily basis, and meeting pre-defined set of prospective clients on daily basis Responsible for assisting and implementing strategic plans Assisting the strategic objectives of ‘NADRA Cash Remittance Project’ (May 2012-Dec 2012) Constant public dealing and issue solving regarding ID cards

 Assisting the 'Nadra-e-Sahulat’ project Overseeing franchisees and processing daily reports Providing assistance to operations and accounts departments' functions and services Preparation and filing of letters and other official documents