Kara W. Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Remote

Saskatoon, Saskatchewan, Canada

Edmonton, Alberta, Canada

Edmonton, Canada Area

-Managed 400+ existing accounts while continuing to identify and build relationshipswith new accounts in Northern Alberta.-Maintained and increased market share for 25+ craft breweries in both on-premise andoff-premise accounts.-Provided accounts with staff education and in-store tastings, creating brandawareness.-Executed special buy initiatives with corporate and independent accounts.

Vancouver, Canada Area

-Monitored and assisted with inquiries via social media, live chat, and email.-Managed and coordinated online returns, exchanges, and refunds.-Tracked inventory levels in various backend systems and adjust as necessary.-Completed monthly reporting of customer service statistics and product feedback to other departments.-Acted as a liaison to our US and Canadian warehouse managers to complete tasks and issue necessary information.

Vancouver, Canada Area

-Built sustainable relationships of trust, with new and current customers, by being transparent and going above and beyond to engage with them.-Managed customer inquiries via incoming calls, emails, and live chat.-Successfully reviewed the profiles of potential candidates and communicated with them to ensure that all aspects of their profile were complete and up to standards.-Worked closely with my team to streamline the on-boarding process and developed systems to accurately track… Show more -Built sustainable relationships of trust, with new and current customers, by being transparent and going above and beyond to engage with them.-Managed customer inquiries via incoming calls, emails, and live chat.-Successfully reviewed the profiles of potential candidates and communicated with them to ensure that all aspects of their profile were complete and up to standards.-Worked closely with my team to streamline the on-boarding process and developed systems to accurately track vital information. Show less

Burnaby, Bc

-Provided guidance to clients throughout the entire U-Brew process, from selection to packaging, and payment.-Demonstrated knowledge of our wine and cider kits and answered all customer inquiries.-Connected with returning customer and educated new customers on the U-Brew process.-Assisted the brewers with production and packaging, as needed.

Calgary, Canada Area

-Provided education of our product by communicating special features, benefits, fabric properties, usage, and best care instructions.-Ensured guests were aware of our in-store community bulletin board, which provided information and resources regarding yoga and other health, fitness and related community information. -Demonstrated the culture held within the company, including: respect, support, empowerment, teamwork, passion, and in-store discussion of lifestyle.-Developed the… Show more -Provided education of our product by communicating special features, benefits, fabric properties, usage, and best care instructions.-Ensured guests were aware of our in-store community bulletin board, which provided information and resources regarding yoga and other health, fitness and related community information. -Demonstrated the culture held within the company, including: respect, support, empowerment, teamwork, passion, and in-store discussion of lifestyle.-Developed the "Community Liaison" program within our store, which was aimed to strengthen our presence and partnership with influencers in our community. Show less

West Palm Beach, Florida Area

-Facilitated the complete adoption journey which included the selection process, introductions, contracts, dog meet dog intros, overview of application/applicant and screenings. -Answered client inquiries in person, on the phone, and through emails.-Provided high-quality customer service to people who visited or called Big Dog Ranch Rescue, as well as resolving problems and addressing any client dissatisfaction.-Kept animal records current with information which helped place them… Show more -Facilitated the complete adoption journey which included the selection process, introductions, contracts, dog meet dog intros, overview of application/applicant and screenings. -Answered client inquiries in person, on the phone, and through emails.-Provided high-quality customer service to people who visited or called Big Dog Ranch Rescue, as well as resolving problems and addressing any client dissatisfaction.-Kept animal records current with information which helped place them into suitable homes, foster homes or rescue, including entering observations and behavior notes in Petpoint as needed. Show less

Calgary, Canada Area

-Maintained proper dining experience, delivered items, fulfilled guest needs, offered desserts and drinks, removed courses, replenished utensils, refilled glasses. -Presented menus to patrons and answered questions about menu items, informed guests of daily specials and made recommendations.-Worked closely with other wait staff and the kitchen to ensure the restaurant was operated efficiently.-Collected payments from customers and provided change and receipts as… Show more -Maintained proper dining experience, delivered items, fulfilled guest needs, offered desserts and drinks, removed courses, replenished utensils, refilled glasses. -Presented menus to patrons and answered questions about menu items, informed guests of daily specials and made recommendations.-Worked closely with other wait staff and the kitchen to ensure the restaurant was operated efficiently.-Collected payments from customers and provided change and receipts as needed.-Trained new servers on Buffalo Wild Wings guests expectations, safety procedures, and restaurant protocols. Show less

Palm Beach, Florida Area

-Learned the ins and outs of restaurant operations from every perspective.-Discovered what it takes to be a leader in an intense, competitive, and deadline driven environment.-Maintained positive guest relations. -Anticipated guest needs and respond promptly.-Assisted with purchase report, consumption reports, inventory and daily operations.-Completed special projects as needed and performed other duties as assigned.-Worked on general office and computer work:… Show more -Learned the ins and outs of restaurant operations from every perspective.-Discovered what it takes to be a leader in an intense, competitive, and deadline driven environment.-Maintained positive guest relations. -Anticipated guest needs and respond promptly.-Assisted with purchase report, consumption reports, inventory and daily operations.-Completed special projects as needed and performed other duties as assigned.-Worked on general office and computer work: emailed, filled and answered phones.-Used Micros and OpenTables programs. Show less

West Palm Beach, Florida Area

-Helped create daily camp plans.-Supervised campers. -Facilitated holiday and group events. -Monitored the Family Entertainment Center. -Interacted and built relationships with guests to make their stays exceptional.

West Palm Beach, Florida Area

-Greeted guests and patrons personally and offered appropriate seating arrangements.-Provided all guests a positive first impression by offering superior, individualized guest service.-Accurately operated the computer ticketing system to sell tickets for shows, both in-person and over the phone.-Provided information regarding events and facilities via face-to-face communication and telephone.-Assisted with miscellaneous box office projects as directed.

Graphic Design

Bachelor Of Business Administration (Bba), Hotel, Restaurant, And Resort Management/ Minor In Marketing

Activities and Societies: College Athlete (Volleyball)- All-Conference Team in The Sun Conference

Associate Of Arts (A.A.), General Studies

Activities and Societies: Phi Theta Kappa Honor Society