Senior Ecommerce Manager
CurrentUnderstanding of the ASEAN and China Cross-Border E-Commerce Markets: Extensive expertise in ASEAN e-commerce platforms such as Lazada, Shopee, and TikTok, coupled with a strong understanding of China cross-border e-commerce. Skilled in supporting Chinese businesses entering ASEAN markets by leveraging insights into regional consumer behaviors, market trends, and platform dynamics.●Established strong relationships with both ASEAN and Chinese clients and stakeholders, utilizing cultural and business acumen to drive long-term partnerships and significant sales growth. Supported product localization and compliance for cross-border sales, ensuring seamless integration with Chinese platforms.●A/B Testing and Digital Marketing Strategy: Continuously evolved the business by conducting A/B testing on various digital marketing strategies, tailoring campaigns to maximize performance across platforms like Lazada, Shopee and Tiktok. Developed data-driven marketing plans to optimize ROI through social commerce, affiliate marketing, and platform-specific keyword advertising.●China & ASEAN Business Development: Identified and pursued international business opportunities to introduce overseas brands into Singapore and Malaysia, bridging cultural and operational gaps. Built go-to-market strategies tailored to Chinese and ASEAN consumers, driving market penetration and growth.●Operations & Fulfillment: Oversaw a 10,000 sq. ft. warehousing facility with a team of 4 full-time employees, ensuring fast, accurate, and efficient order fulfillment for cross-border e-commerce. Implemented technology and processes to optimize warehouse operations, reducing turnaround time and improving customer satisfaction.●Analytics & Reporting: Translated sales data into actionable insights, helping clients refine strategies and boost performance on platforms like Lazada, Shopee, Tiktok, Tokopedia etc..