Veterans Service Representative
Current• Interprets and advises veterans and their dependents in obtaining local, state, and federal benefits, establishing rights related to filing claims for benefits such as pensions, compensation, insurance, rehabilitation, education, hospitalization, medical care, burial, and in presenting evidence to prove veteran’s disabilities. • Gathers evidence, makes assessments on veterans’ and their dependents’ needs to determine and initiate appropriate service plans.• Secures documentary evidence such as military, medical, birth, marriage and divorce records, and other required legal documents for veterans and their dependents.• Advises veterans and/or their dependents of their rights on benefits conferred by federal, state, and local legislation including educational, vocational training, medical, financial services, and other benefits. • Advises veterans and their dependents of the provisions of the applicable federal, state and local laws, and regulations and researches, reviews, and explains legislative actions and regulatory changes. • Prepares and completes appeals in cases where claims are denied.• Makes referrals to state, federal, and community-based programs for services and other resources.• Provides outreach and services to veterans experiencing homeless and veterans with disabilities.• Prepares correspondence to other agencies or clients regarding claims or benefits, and also as related to denials or appeals.