I am a highly motivated and endlessly creative individual. I have experience in C++ and numerous coding languages including C, Python, Java, JavaScript, HTML, CSS, React and MySQL. I have completed both an AA in Valencia College, and a Bachelors of Arts in Information Technology from University of Central Florida (GO KNIGHTS!), with a specialty in project management and Network engineering/administration. I am currently an IT Support Specialist working in a team of two, supporting infrastructure, software, hardware, and the cloud (Azure Active Directory) for a fleet of over 200 employees in HouseCall MDs. I have also worked on film projects in the past (shooting / directing) , as well as writing some material of my own. I draw very well (as well as animate), and I am also an exceptionally good guitar player, skilled in both rhythm and lead.
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Desktop Support Tier IiAdacelOrlando, Fl, Us -
It SpecialistHouse Call Md\'S Jul 2024 - PresentMaitland, Florida, United StatesDesign, configure, and manage Windows 365 Cloud PCs and Azure Virtual Desktop (AVD) infrastructure at an enterprise scaleMonitor and troubleshoot Active Directory-related issuesDevelop and implement group policiesProvide technical support to end-users for hardware, software, and network-related issues. Troubleshoot problems and implement solutions promptly to minimize downtime.Manage and administer servers, workstations, and networking equipment. Ensure system security, performance, and reliability through regular maintenance and updates.Install, configure, and update software applications as needed. Ensure compatibility and compliance with organizational policies and standards.Monitor and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless access points. Implement network security measures to protect against unauthorized access and cyber threats.Coordinate with external vendors and service providers for procurement, maintenance, and support of IT hardware, software, and services. -
It Support SpecialistIbt Computer Service Feb 2024 - Jul 2024Orlando, Florida, United StatesNetworking, maintenance and configuration of new customer systems.Client Assistance - Applied working knowledge of internal client - specific applications and devices to troubleshoot issues.Software, hardware and cloud configuration. Installed and configured many different switches, routers, and Internet of things (IOT) devices
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Captioning AssistantCaptel Phone Nov 2020 - Oct 2021Orlando, Florida, United StatesUtilizing a keyboard by typing proper corrections and other words as necessary.Maintaining the CapTel Call Center’s quality standards for accuracy and speed.Monitoring technical issues on calls and reporting to appropriate staff.Attending job-appropriate meetings and training sessions. -
Customer Service RepresentativeDialamerica Oct 2019 - Mar 2020Orlando, Florida, United States• Call and persuade customers to resubscribe to the service I was selling (SiriusXM).• Assisted customers with a warm and professional attitude• Provided policy and service information
Kareem Kardash Education Details
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Senior. -
Architecture
Frequently Asked Questions about Kareem Kardash
What company does Kareem Kardash work for?
Kareem Kardash works for Adacel
What is Kareem Kardash's role at the current company?
Kareem Kardash's current role is Desktop Support Tier II.
What schools did Kareem Kardash attend?
Kareem Kardash attended University Of Central Florida, Valencia College.
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