Karel De Troch Email & Phone Number

Mechelen

Team lead for handling all legal inquiries, operational requirements from authorities concerning legislation on telecom operators, SPOC towards the authorities and emergency services, Be-Alert. Guarantee KPI's as legally defined. Follow up and ownership of SLA's/technical environment for CCJ operations and E2E responsibility of the processes. Responsible.

Brussels Area, Belgium

Works in staff to Head of Online and in co-operation with Online Supervision staff and ICT Management.To improve operational process and implement simple, flexible and customer centric online process. Enable, facilitate and assure advice given to support business decisions on Products and ServicesAssure that the online department technical environment is.

Brussels Area, Belgium

-Project management for implementing new on line services in the Belgian telco - SPOC Risk department for company project follow up - SPOC for Risk towards ICT on development/implementation and operational follow up (SLA/KPI)- Responsible for implementing/supervising/enhancing all data (DB, streams, reporting) streams to enable the Risk (including Justice.

Brussels Area, Belgium

- Responsible for implementing/supervising/enhancing all data (DB, streams, reporting) streams to enable the Risk (Fraud, Justice, and E-channels department to run daily operations.- Project management for implementing new on line services in the Belgian telco market- Ensure smooth running/enhancing the on-line payments streams - Enhancing the.

Brussels

- assisting in implementing Revenue Assurance processess at BASE- Implementation of automated reconciliation of the revenue streams- Performing operational audits - Investigate and make risk analyses on existing and new products, services, promotions, procedures and advise/co-ordinate countermeasures to minimize recurring losses.- Publish Dashboard on the.

Brussel

- Assisting in the implementation and follow up of Fraud & payment Risk management policy- Reviewing the day to day procedures, monitoring, assisting in analyses and setting up of new procedures.- Implementing automated Fraud detection tool- Implementing reporting methodology for Justice Unit

Brussels Area, Belgium

- Investigations and case management (including risk prevention) on fraud cases with credit cards (VISA/MC): - counterfeit,lost/stolen fraud.

Brussels Area, Belgium

handle incoming calls from people which lost/have been stolen their credit/bank card. Blocking account, replacement of cards. File handling

Brussels Area, Belgium

Responisble for the accounting for a small postoffice in the Brussels area (temporary contract)

Aalst

handling incoming (telephone) information requests and 1st line handling incoming complaints on fixed lines.

Zwijndrecht

Fulfilment of military service in Belgian army