Karell Santos Email & Phone Number

Bellflower, Ca, Us

Ridgeland, Mississippi, United States - Remote

Planning Processes:Understand public investment strategies spanning multiple areas, including economic development, education, healthcare, unemployment, public safety, and other government initiatives.Assist in drafting comprehensive plans for spending federal funds to address both short-term and long-term objectives.Analyze unmet needs and make recommendations for prioritizing fundingFinancial Review Processes:Manage intake of funding requests and perform timely review of supporting documentation of expenses provided by American Rescue Plan Act fund recipients.Offer solutions to accelerate the funding review processes.Collaborate with team to recommend funding requests.Training and Technical Assistance:Prepare training and provide technical assistance to funded recipients.Effectively communicate eligible and ineligible expense types to recipients.Draft policies and procedures manual and collaborate with team on finalization and maintenance of manual.Reporting Activities:Utilize technology to ensure funding transparency and accountability.Contribute draft content for a public transparency website and collaborate with team on updates.Assist in preparation of real-time status reports on funding.Oversight and Compliance:Understand internal control framework to prevent fraud, waste, and abuse.Understand and assist in responding to state and federal oversight and monitoring activities.

Fort Washington, Pennsylvania, United States - Remote

Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.Improved overall financial reporting by streamlining control processes and reporting structures.Developed strategic plans for day-to-day financial operations.Recruited, interviewed and hired employees; implemented mentoring program to promote positive feedback and engagement.Created production schedules to effectively fulfill production plans and meet process goals.Evaluated and assessed employee performance to meet production and data targets.Mentored departmental team, boosting efficiency, success and morale among employees.Adhered to all applicable compliance and regulatory requirements.Helped processing department grow in size and effectiveness throughout expansion process.Monitored pipelines to track and log status of loans.Supervised loan personnel and motivated to maintain customer service and performance standards.Handled any conditions sent from underwriting departments.Trained employees on branch operations and mortgage software such as EPIC/DESTINY/LION.Conferred with underwriters to aid in resolving mortgage application problems.Maintained knowledge of loan products, underwriting, processing procedures and general guidelines.Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations.Executed loan origination processes by ordering credit reports, appraisals and preliminary title reports.Evaluated pay stubs, credit history, tax information and bank statements for financial status.Reorganized, streamlined and strengthened operations to maximize performance and profitability in highly competitive markets.

Buena Park, California, United States

Successfully closed average of 50-60 loans per month.Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.Coordinated closing process with attorneys, title companies and government clerks.Handled any conditions sent from underwriting departments.Set up and completed loan submission packages.Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.Fielded customer complaints and provided solutions.Consulted with outside vendors to identify and resolve loan closing issues.Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.Developed team communications and information for meetings.Supervised and trained team of 3 Loan Coordinators, promoting positive environment and instilling model of hard work and dedication.

Torrance, California, United States

Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.Maintained long-term relationships with customers to provide best-in-class customer service.Looked over and approved various types of loans.Defined strategies for sales and made proactive adjustments to maintain results.Upheld stringent bank standards for loans, money handling and legal considerations.Contacted 15-20 potential clients per day to pursue sales and gather funds.Promoted at least 3 products or services per day to each customer to consistently achieve sales targets.Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.