• First point of contact for customers and clients calling• Maintaining the reception area, operating a busy telephone switchboard, taking messages and emailing recipients.• Daily use of all Microsoft office packages including Word, Outlook and Teams• Effective prioritisation of tasks and ability to work on my own ability• Managing Taxi booking’s ensuring all paperwork was complete and filed with the finance department• Cross reference all information to ensure all paperwork is completed correctly• Work closely with all employees in all organisations within the building, including Commissioners, Chief Executives, all employees in all organisations, assisting them with all requirements including room bookings, meeting and greeting visitors on arrival and assist with any requirements for their meetings liaising and working closely with the facilities team• Manage room bookings and organising all incoming and outgoing post for all organisations• Issue and record passes• Also volunteered to assist in the Women in Business conference held by the Equality Commission in the Europa Hotel, which included meeting and greeting of over 250 guests, including VIP guests, directing them to their seats and assisted colleagues from the communications department handing the microphones during the Q&A session of the conference whilst assisting with all aspects of the conference in any way I could which may I say was one of the best days. It was truly amazing to work with some of the most inspirational people I have ever met in my life.

I am a highly professional Recruitment Consultant for Brightwater, a specialist recruitment consultancy based in Belfast. I recruit for temporary and permanent business support professionals on behalf of clients ranging from SMEs to large multinationals and public sector organisations across Northern Ireland.We specialise in placing such professionals on a permanent, contract and temporary basis at all levels from graduates up to senior manager level. We also specialise in high volume recruitment as well as small project assignments.Established in Ireland in 1998, Brightwater is now the leading recruitment specialist in the country. While set up in Dublin initially, the company soon grew to include a Northern Ireland office in Belfast in 2001 and a Munster office in Cork in 2005. Brightwater now has over 70 consultants in the group, many of whom have expertise and qualifications in their own field. We provide full recruitment services to our Irish and international clients including offering other services such as annual salary surveys and up to date market information. Originally a specialist in accountancy recruitment, the company has evolved to offer a wide range of recruitment services in the following divisions: • Business Support - Administration, Customer Service, PA / Secretarial• Public Sector/Not for Profit• Sales• Retail• Accountancy & Finance • Banking • Professional Services - Insurance, Legal, Human Resources • Information Technology • Marketing • Technical Services – Engineering & Operations, Supply Chain & Logistics, SciencePlease do not hesitate to contact me on 02890 325 325 for a confidential discussion re. new job opportunities, market information or candidate sourcing.Specialities: Office Support jobs, Administration jobs, Secretarial jobs - medical secretary, legal secretary, customer service jobs, Belfast jobs, Northern Ireland jobs, permanent roles, contract positions, temporary assignments

Sales Advisor with BT for 7 years dealing with domestic and business customer contractsInbound calls from new potential customers and existing customersHighlighting the best options for customers regarding BT servicesSelling the benefits of all BT packages with a high level of detail and ensuring a first class service at all timesRetaining customers by promoting the benefits of all products and servicesDelivering a high quality, personal customer serviceOvercoming objections and closing salesComplaint handling and escalating callsExceeding my individual, team and section targets

Reception duties, operating a very busy switchboard, client liaison and diary managementRegistering new clienteleActing as a medium between asylum seekers and their legal representativesArranging interviews, booking interpretersAssisting with travel arrangements within the officeHeaded the Outreach programme - registering clients in Outreach centres across Dublin and surrounding areasOverseeing the general office within the organisation section - Ensuring the smooth running of all facilities, managing all maintenance contracts/upkeep etc.Health & safety, first aid/Fire wardenGeneral office management: ordering office supplies, invoicing, etcCoordinate events, such as Open days, industry events, Christmas parties, etc.