Karen Bennett Email and Phone Number
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Karen Bennett is a Human Resources, Palco at Palco, Inc.. She possess expertise in performance management, training, recruiting, management, customer service and 14 more skills.
Palco, Inc.
View- Website:
- palcofirst.com
- Employees:
- 73
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Human Resources DirectorPalco, Inc. Dec 2018 - PresentLittle Rock, Arkansas Area -
Recruiter, Customer ServiceCardinal Health Mar 2006 - Aug 2018Sherwood, Ar•Manages talent acquisition of all positions in support of business needs of Cardinal Health Customer Service Centers in both Sherwood, Arkansas and Radcliff, Kentucky.•Collaborates with business partners and client groups to ascertain client's immediate needs and provide appropriate staffing needs.•Creates positive candidate experience through problem-resolution, immediate response to candidate's needs, and delivery of exceptional service to candidates.•Persuasively sells organization and role to candidates. •Assesses candidates through competency-based screening.•Proactively sources leads and screens candidates to develop pools of talent for critical positions.•Utilizes local and community resources for candidate sourcing.•Focuses on client oriented processes for both internal and external candidates.Assisted Cardinal Health in obtaining the Disabled American Veterans award, Department of Arkansas, May, 2013 through my collaboration with the local Arkansas Department of Workforce Center's Verteran Representatives. -
Supervisor, Customer ServiceCardinal Health Oct 2006 - Nov 2009•Coordinate and supervise the daily activities of business support, technical or production staff within Customer Service. Responsible for increasing CRM Service Levels across Customer Service.•Set priorities for the team to ensure task completion; coordinates work activities with other supervisors.•Role model for Cardinal Health's high ethical standards and code of conduct.•Provide direction in discussing and creating development plans.•Align individual goals for self and others with work area/functional goals. •Build confidence and respect of others through a positive and energizing style •Assist work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles.•Build customer relationships, interprets customer needs and assesses their business requirements. •Resolve day-to-day or routine problems using defined processes.
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Performance Management AnalystCardinal Health Mar 2006 - Oct 2006•Monitor, analyze and review call and email quality for associate customer service communication using the quality calibration process-monitoring program in place. •Learn and use all process-monitoring technology and tools to monitor real-time and historical key performance indicators to identify performance issues and recommend solutions. Take timely action to ensure customer service goals are achieved. •Proactively provide feedback to Supervisors and the management team about quality issues as needed•Monitor, analyze, and evaluate associate communications to ensure consistency of Cardinal Health quality standards. •Identify training needs based on trends and quality improvement needs of customer care staff, and communicate these needs to the Performance Management Manager for review and recommendation to Training. •Partner with training and development acting as a content expert on quality issues. •Maintain accurate, detailed logs and provide reporting of quality coaching results to the Performance Management Manager. -
On-Site Manager And Sr. Staffing SpecialistStaffmark Jun 1998 - Feb 2006•Placement and management of temporary staff consisting of Assembly Line Workers, Clerical Staff, Chemist Helpers.•New hire orientations.•Daily attendance.•Work closely with On-Site HR Manager, Directors and Supervisors to determine future business needs.•Quarterly Business Review.•Recruit qualified candidates.•Weekly reporting.•Work closely with Safety Department to promote safe work place.•Market candidates for placement.
Karen Bennett Skills
Frequently Asked Questions about Karen Bennett
What company does Karen Bennett work for?
Karen Bennett works for Palco, Inc.
What is Karen Bennett's role at the current company?
Karen Bennett's current role is Human Resources, Palco.
What is Karen Bennett's email address?
Karen Bennett's email address is ka****@****lth.com
What is Karen Bennett's direct phone number?
Karen Bennett's direct phone number is +150170*****
What skills is Karen Bennett known for?
Karen Bennett has skills like Performance Management, Training, Recruiting, Management, Customer Service, Talent Acquisition, Human Resources, Crm, Customer Relationship Management, Coaching, Analysis, Sourcing.
Who are Karen Bennett's colleagues?
Karen Bennett's colleagues are Jovonnie Duran, Portia Welch, Equet Williams, Jessie Darrough, Linda Crigler, Luke Dicristoforo, Jessica Harder.
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Karen Bennett
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