Karen Bennett Email and Phone Number

Reporting to the Assurance CEO, responsible for the seamless evolution and execution of global back-office functions for the assurance portfolio. The scope of this role includes a global shared services processing hub, system applications & technology, digital marketing, operational & commercial excellence, business reporting, and insights.

Responsible for driving local & global initiatives on commercially focused process improvement. Changes centered on improving efficiency by reducing cost, improving quality of operations, and improving customer experience

Covering the functional areas of accounts, audit scheduling, administrative support, client managers, and inventory management.

Coordinating scheduling and delivery of planned activities on time, ensuring the effective matching of work, location and personnel qualifications, by utilising appropriate resources. Optimum profitability and effective use of the Business Unit’s human resources and assets. Management of the product certification accreditation schedule & liaison with key accreditation bodies & coordination of internal peer assessments for the product certification audit team, prepare annual evaluation plans… Show more Coordinating scheduling and delivery of planned activities on time, ensuring the effective matching of work, location and personnel qualifications, by utilising appropriate resources. Optimum profitability and effective use of the Business Unit’s human resources and assets. Management of the product certification accreditation schedule & liaison with key accreditation bodies & coordination of internal peer assessments for the product certification audit team, prepare annual evaluation plans & reports to meet accreditation requirements Show less