Karen Capland Email and Phone Number

Direct liaison between clients in IT industry, and broad range of internal IDG teams that include editorial, research, lead gen, video/multi-media, social media and design to produce custom integrated programs under the IDGE brands. Manage programs with Fortune 500 companies (i.e., Cisco, Citrix, Dell, HP, IBM, Microsoft, Verizon).• Successfully manage up to 30 programs at one time with revenues of up to $2 million.• Schedule and run kick-off and weekly status calls, coordinating with national and international clients and with teammates across the U.S.• Distribute weekly status reports, develop and manage project timelines and provide weekly forecast reports to internal billing team.• Review and approve Statements of Work (SOWs) prior to sending to client.• Proof and edit design files for client review.• Repeatedly recognized by clients and sales for organizational skills resulting in timely completion of projects.

Oversaw development and production of instruction manuals inserted into hundreds of Staples brand products (U.S., Canada and Europe), ensuring their accuracy and consistency with the Staples brand packaging standards and Staples’ easy brand promise.

Managed relationships between Staples’ in-house advertising agency and 30 in-house clients. Translated clients’ business objectives into clear and comprehensive creative strategies that allowed the creative team to develop superior, sales-driving work.

Designed and managed in-house production of 100-1000 weekly newspaper ads, 30-35 circulars and special projects, as well as the design and print production schedules of United States’ and Canadian catalogs to ensure jobs were accurate in content and on schedule.

Managed all aspects of layout and production for company’s four-color weekly tabloid and direct marketing materials.