Karen Carmichael

Karen Carmichael Email and Phone Number

Customer obsessed process expert @
Karen Carmichael's Location
Edmonton, Alberta, Canada, Canada
About Karen Carmichael

I am a Customer/Member/Patient advocate. I have worked in the process and efficiency space over 30+ years, ranging from the frontlines through to (insert 20+ roles) a BPM executive. I am proud to be an advocate of your customer through providing an outside-in process view of the experience. I am an ally - a supporter of diversity, inclusion and belonging. I enjoy leading diverse teams and leaning on strengths to achieve amazing results. I believe in building strong teams through embracing the puzzle of individual contributions. If you are looking to boost your productivity or reduce your bottom line costs through modernizing your workspace, please give Topton a shout.

Karen Carmichael's Current Company Details
Topton Consulting Ltd

Topton Consulting Ltd

Customer obsessed process expert
Karen Carmichael Work Experience Details
  • Topton Consulting Ltd
    Managing Consultant
    Topton Consulting Ltd May 2022 - Present
    Edmonton, Alberta, Canada
  • Servus Credit Union
    Director, Corporate Effectiveness
    Servus Credit Union Apr 2013 - Feb 2022
    Edmonton, Canada Area
  • Capital City Savings
    Director, Banking Operations & Innovation
    Capital City Savings Mar 1995 - Apr 2013
    Edmonton, Alberta, Canada
  • S S & T Consulting
    Sr Consultant
    S S & T Consulting May 2004 - May 2012
    Edmonton, Alberta, Canada
    Helping business increase results through process efficiencies and FTE management.

Karen Carmichael Education Details

  • Mount Royal University
    Mount Royal University
    Business Process Management
  • Prosci
    Prosci
    Change Management Certificate
  • Credit Union Institute Of Canada
    Credit Union Institute Of Canada
    Fellow Of The Institute

Frequently Asked Questions about Karen Carmichael

What company does Karen Carmichael work for?

Karen Carmichael works for Topton Consulting Ltd

What is Karen Carmichael's role at the current company?

Karen Carmichael's current role is Customer obsessed process expert.

What schools did Karen Carmichael attend?

Karen Carmichael attended Mount Royal University, Prosci, Credit Union Institute Of Canada.

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