Support the Vice President of Acute Care Services/Hospital Administrator and Medical DirectorOrganize, schedule and facilitate COVID vaccine clinics for 300+Screen phone calls and determine if calls should be escalatedSchedule doctors/providers for hospital/on call and resolve conflictsTime sheets and PTO for doctors/providers Track hospital surveys, complaints and compliments using ExcelScreen phone calls/messages from patients, families, vendors, agencies, other doctors, etc.PurchasingMail room, copier, fax, scanFilePlan eventsCorrespondence, letters and documents using Outlook email, Word and PowerPointReport creation using ExcelSpecial projects as assigned

This was a temporary position that was originally going to be 6 weeks.Support the Manager of Transmission: phones, calendar, meeting arrangements, project tracking and reporting, invoicing, PowerPoint presentations, budgets, Board Reports created using Word and Excel charts, formulas and data tracking.

Closing Processor / ReceptionFirst International Title - Eustis, FLJune 2019 to November 2019• Reception and multiline phone system• Screen phone calls and take detailed messages for the closers (closers did not have voicemail)• Resolve customer inquires, escalating if necessary (customer service) •Data entry• Process, scan and upload all documents needed for closing real estate transactions• Accept and record deposits• Document customer's checks, money orders and cash in system• Ensuring proper receipts have been given to customer for deposits• Approve wire transfers• Resolve conflicts that might interfere with closing• Work with real estate agents, mortgage companies, city officials, customers and builders to facilitate closings

Human Resources assistant and Medical Records HR and medical records HR and medical records data entry Phones Calendars Customer service Assist employees with technology and equipment (laptops, cell phones, etc.) Track training for healthcare professionals Track healthcare license for professionals and ensure all are up to date Track down patient information, healthcare insurance, address, doctor's, etc. for medical recordsEnsure medical records are completeHandle medical records request per guidelineFiling

KEY CONTRIBUTIONSExcellent Customer ServiceDeveloped Department Staff Orientation Created Guidelines and a Manual for Administrative AssistantsTrained New Administrative AssistantsStreamlined Processes for Executives, Management, Administrative Assistants and StaffPurchasing and InvoicingSuppliesPhonesSchedulesTravel and Expense AccountsCompany EventsDocument PreparationMeeting Arrangements