DEAL MANAGEMENT•Support Enterprise & Mid-Market sellers from contract through implementation. Collaborated with teams to provide Executive Deal Leadership of complex solutions•Navigated resources to resolve a diverse range of complex issues including legal, financial, and businessTRANSFORMATION & PROCESS IMPROVEMENT•Lead, develop, and deliver complex system solutions to meet customer needs, including contract automation solutions from concept to launch and on-going production support, contract offers and language, and end-to-end process simplification to speed the sales cycle and increase revenueLEADERSHIP•Managed off-shore custom contract resources•Supervised Deal team in 2019 during critical transition period•Served as Chief of Staff for VP in 2018, steering the organization and influencing critical areas of the business

Provided contract & deal leadership for mobility and wireline large deals across enterprise customer segments. •Highly skilled at negotiating custom terms across a portfolio of services and diverse set of customers.•Received highest award for leadership in negotiations 2008 Circle of Excellence

Supported the Ohio Branch in all pricing, proposal and customer offer strategies. Responsible for crafting deals that meet customer needs, contract development, renewals of all contracts, improving customer satisfaction, protecting customer base, and internal and external customer negotiations. Assisted sales team in positioning offers and presenting contracts. Also trained all sales personnel on pricing, proposal and contracting processes.

Managed large existing/winback accounts. Presale and sales support for many other accounts. Maintained customer satisfaction and continued to develop relationships in conjunction with Account Managers in various accounts. Train and educate customers on various applications. Developed proposals and pricing analysis for the Ohio account base.○ Successfully negotiated $5M Winback contract with Major account○ Managed implementation and account relationship, positioned at many levels within Special Major account and grew future applications ○ Flex time arrangement focusing on key large accounts and opportunities

Growth/ Middle Markets)Managed revenue and opportunities within a specific module base. Acquired winback revenue and retained existing accounts. Managed and developed customer relationships as well as maintained customer satisfaction was also a key aspect of this role. Exceeded objectives each year. Received weekly sales awards and recognition.

Managed territory of existing and competitive accounts. Responsibilities include selling voice and data networks to national accounts, negotiating and customizing large network contracts, building effective customer relationships, managing customer satisfaction, achieving sales quotas and managing customer support. Primary products include: Software Defined Network, International Voice and Data Services, 800 services, Uniplan Services and Videoconferencing. ○ Exceeded 100% of quotas every year.

Managed territory of existing and competitive accounts. Responsibilities include selling voice and data networks to national and major accounts, negotiating and customizing large network contracts, building effective customer relationships, managing customer satisfaction, achieving sales quotas and managing customer support. Primary products include: Software Defined Network, International Voice and Data Services, 800 services, Uniplan Services and Videoconferencing. ○ Exceeded 100% of quotas every year.