I have worked for Westminster Council from PA to Heads of services and I now manage the training courses for Westminster City Council under the banner EH Training. This is for other councils and local businesses who need training in anything to do with food and Alcohol. We offer Personal Licence Holder courses for the general public as well as local restaurants, shops etc. We also offer other Licencing courses as well as Level 1 & 2 Food Hygiene courses. I also work with the commercial… Show more I have worked for Westminster Council from PA to Heads of services and I now manage the training courses for Westminster City Council under the banner EH Training. This is for other councils and local businesses who need training in anything to do with food and Alcohol. We offer Personal Licence Holder courses for the general public as well as local restaurants, shops etc. We also offer other Licencing courses as well as Level 1 & 2 Food Hygiene courses. I also work with the commercial teams i.e. pest control, food safety and health and safety. I Recently completed and passed a CIEH Level 3 Food Hygiene qualification as a CMI Level 3 Team Leader/Supervisor. I have completed and passed CIEH Higher Level 5 certificate as a Food Inspector and an Associate member of the CIEH. I am currently working 2 days a week with the Food team working on reactive queries and complaints to improve my skills to enable me to complete Food Hygiene Inspections.Excellent interpersonal skills and a strong focus on service for both external clients and internal clients and members of the public as well as other Local Authorities • Excellent MS office skills including Office 365,• Raising of Purchase orders and progressing Sales Orders.• Full management of the training course programme for Licensing and training of invigilators• Current experience taking minutes of meetings.• Excellent written skills including: drafting of letters, minutes, reports and presentations.• Current Experience Invigilating examinations for Public License Holders• Experience of event organising. • Vast current Experience organizing training within the Council liaising with trainers, members of other organisations, other councils and the public.• Extensive diary management for senior level staff• Customer care taking complaints from the public and processing them. Training of temporary people and interim staff.• Managed small projects and ability to work as part of a team Show less

• Developing and implementing effective administration procedures to record annual leave reporting and sickness absence, email management and document storage processes including SharePoint creation• Organising the diaries of the Strategic Director Built Environment and FM Strategy & Service Manager and Estates Manager along with managing of their inboxes, delegating to team members where required• Attending meetings taking minutes, circulating and follow-up actions• Co-ordinating… Show more • Developing and implementing effective administration procedures to record annual leave reporting and sickness absence, email management and document storage processes including SharePoint creation• Organising the diaries of the Strategic Director Built Environment and FM Strategy & Service Manager and Estates Manager along with managing of their inboxes, delegating to team members where required• Attending meetings taking minutes, circulating and follow-up actions• Co-ordinating arrangements for a variety of meetings (including conferences and conference calls), internal and external including the booking of venues, preparing agendas, co-ordinating and circulating papers, arranging briefings from appropriate staff, chasing the progress of minute action points• Arranging transport, travel and accommodation providing agendas for travel and maps for locations when necessary.• Processing letters including preparing replies to correspondence, reports, minutes, agendas and briefing notes to Councillors. Processing of Complaints from MP’s, Councillors and the general public and other required documentation within given deadlines• Assisting with the setting up of purchase orders and the processing of invoices and timesheets when necessary• Preparing and amending presentations as necessary• Maintaining and updating managers’ contacts via Outlook on a regular basis• Maintaining filing system via shared drives and SharePoint as well as updating and uploading documents• Managing the Document archiving system for the department as well as managing the roller rack filing system. Show less