Karen Dorman Email and Phone Number

Responsible for sales growth of the LabLink product line.Hired and have developed a multi-disciplinary team that is focused on generating ordersResponsible for marketing of the LabLink product line.Respond to customer requests and consult with customers to define requirements and determine appropriate solutions.Work various trade shows to promote our product to architects, engineering firms, lab designers, lab bench OEM's, dealers, and electrical contractors

Responsible for managing orders after order placement through installation in the fieldLead production team with scheduling orders to meet customers shipping requirements and balancing work load.Key contact with customers on status of their order through managing warranty issues.Managed the order backlog by following up with customers to determine when the material would be required which assisted the company in planning inventory levels and determining a rolling 3 month sales forecast.

Developed and directed growth of conversion and update salesHired and developed multi-disciplinary team of seven, focused on generating ordersProvided individual training and support to enhance sales staff's ability to negotiate and close ordersEstablished group goals, provided performance evaluations and mentored staffSolicited customer satisfaction feedback through open communication, surveys and initiating strategic meetings

Developed over 300 technical proposals annually, supporting over 530 customer locations detailing machinery modifications tailored to solve business needs.Responded to customer requests and consulted with customers to define requirements and determine appropriate solutions.Negotiated pricing, delivery, terms and conditions that closed orders and increased sales.Project managed multiple customer orders simultaneously from order placement through customer acceptance.