- Management of company Operations including strategic development & performance- Perform and manage Accounts Receivable, Accounts Payable, Payroll, Staff Performance, Performance Improvement, Purchasing, Inventory, Employee Processes & Company Processes- Manage Marketing Strategy to increase revenue- Created employee files, governmental forms, and other needs for personnel files for all employee- Created employee handbook, new employee forms and revise as needed to ensure company adherences and legal compliance- Serve as Attorney & CPA liaison for company matters as well as for personal matters for company owners- Respond to Customer Service complaints which often included negotiations to resolve issues and ensure Customer Satisfaction

Payroll and all HR related benefits for field and corporate staff

• Analyze and collect data and prepared reports for distribution to executive managers and board members• Troubleshoot and developed solutions for policies and procedures• Evaluated technologies and targeted process improvement projects • Prepared and delivered technology and procedural training for new team members

Endowment Supervisor• Supervise and coordinate activities of workers from entry to mid level in job complexities • Direct the work of staff in the areas of receiving, coding, responding and reporting; monitor performance; conduct annual performance assessments of department members• Regularly monitor and ensure compliance with laws governing receipt of charitable donations • Compile and submit reports to executive management and board membersRetirement Supervisor• Human Resources consultant for division supervisors• Direct the work of staff in the areas of receiving, coding and managing a nationwide portfolio of clients and their employees’ retirement records• Monitor and ensure compliance of laws governing distribution of retirement funds • Develop and maintain relationships with, and provide solutions for, managers of national accounts