Karen Bird Email & Phone Number

Eastbourne, England, United Kingdom

Eastbourne, England, United Kingdom

Hailsham, England, United Kingdom

Bexhill-On-Sea, England, United Kingdom

InDesign is a contemporary UK based Furniture design / sourcing / manufacturing company that provides a complete ‘One stop shop’ furniture package to our partnered wholesalers and distributors across the globe. Our factories are predominantly in India. Working in collaboration we design, sample, source, manufacture, and quality inspect all products prior to them being shipped to our customers. We offer furniture that spans many styles – created, styled, and inspired by trends across the globe. We aim to launch a product range that is different from the norm that in turn leads, styles and fashions before other companies try to replicate. Indesign Furniture is the parent company of Zephyr Furniture, Little Tree Furniture, Zizu Furniture, and North Shore Furniture.

Haywards Heath, West Sussex

Finishing Touches is a Micropigmentation training provider and product supplycompany within the beauty industry who operate throughout the UK and worldwide.Unfortunately due to the downturn in business caused by the Covid-19 Pandemic, Iam seeking a new challenge. My role as GM was to ensure FT’s daily operationsaligned with the vision of the company to deliver excellent customer service to ourclients. Main responsibilities and objectives:● Employee welfare and wellness● Disciplinary procedures and performance management● Management of all leave records and requests● Recruitment and induction of permanent and temporary staff● Supporting the CEO, Sales and Stock teams● Dealing with client escalations● Training Administration. Manage all students through their journey withFT from registration to qualification. Provide ongoing support● Facilities Management- Overseeing all building management including H&S,protocols, licences and Insurances● Maintaining commercial relationships with contractors, suppliers andcompetitive training schools● Processing customer orders, raising invoices, credit notes on Sage accounts

London, United Kingdom

Vodafone platinum partner. Working in partnership with Virgin Media Business tofacilitate and manage the development of mutually beneficial relationships betweenPMGC and Hampshire local government. Key Focus:● Developing strong customer relationships at all levels● Hitting all revenue and sales targets supporting incremental pipeline and 15%uplift● Forecasting/Contact strategy/devising account development plans● Acquisition of Hampshire County Council- 6000 numbers ported from O2 toVodafone. Largest acquisition by any partner for Vodafone Partner Services.● Solution sale of 950 Job Scheduling application licenses for Hampshire CountyCouncil Highways team, along with Mobile Device Management. Transformingprocesses and increasing efficiency by 30%.

London, United Kingdom

I enjoyed various account management roles in both the Business and Public Sectorover my seven years with Vodafone. Key deliverables and achievements;● Managing an existing portfolio of 15 strategic accounts in conjunction withother consortium partners● Core focus on Solution sales. Build and manage virtual teams to proposerevenue positive proposals to meet client’s current and future needs● Creation, delivery and execution of ‘Target Account Selling strategies’ to buildlong term, strategic relationships within an assigned account portfolio of Corporate clients

London, United Kingdom

Managing a portfolio of Local Govt, NHS and Blue Light clients including: London Fire Brigade, London Ambulance, London's Metropolitan Police, Greater London Authority, Department of Health.●Working within the guidelines of the Government Procurement Service Framework Agreement. ●Build & manage virtual teams helping public clients deliver better services to their citizens at a lower cost ● Intimate knowledge of Public Sector procurement/processes

West Sussex, United Kingdom

Assigned to the mobility sector, working within the BT Wholesale Account Team foremerging 3G network provider Hutchison Whampoa (now launched in the UK as 3 mobile network). Working under the direction of the BTWM Account Director,primarily within Hutchison's Marketing and Core Network business groups to deliver mobilitysolutions. Building and managing virtual teams to propose revenue-positive businesssolutions to meet Hutchison's current and future client needs.

Wellington, New Zealand

Grow and develop the business relationship between TCNZ and a portfolio ofassigned customers within the hospitality, finance and Call Centre industries. I seizedthe opportunity to further my career and personal goals when I was headhunted tojoin BT Wholesale Markets in the UK to launch revenue from zero to a new businesstarget of £2.2m within emerging mobile network operator Hutchison 3G.