Karen E Davis Email & Phone Number

Durant, Ok, Us

Durant, Oklahoma

I lead an energetic team of ITSM professionals

Durant, Oklahoma

Durant, Oklahoma

Oversee the design, development and implementation of approved capital projects and internal development initiatives to advance the core values and culture of our Choctaw Nation. Work and collaborate with Project Managers and other stakeholders to deliver the overall project goals with quality and excellence - on time and within budget. Drive timelines, budget and resources. Manage internal and external customers to the project scope and implementation delivery. Provide leadership and… Show more Oversee the design, development and implementation of approved capital projects and internal development initiatives to advance the core values and culture of our Choctaw Nation. Work and collaborate with Project Managers and other stakeholders to deliver the overall project goals with quality and excellence - on time and within budget. Drive timelines, budget and resources. Manage internal and external customers to the project scope and implementation delivery. Provide leadership and mentorship to project team members. Identify, track, monitor and communicate to senior leaders all aspects of the projects. Support all aspects of IT and their goals for quality, excellence and superior service at the Choctaw Nation. Show less

Southeastern Oklahoma

Accountable for customer adoption and success within a "large tier" segment of airline customers within the Americas region. A trusted advisor and coach, key to articulating the value of the Datalex Merchandising platform/software as well as working with customer issues and understanding their strategic business goals. Responsible for the management of a portfolio of client accounts with the goal of fostering long-term business relationships and short-term explosive growth. Establishing and… Show more Accountable for customer adoption and success within a "large tier" segment of airline customers within the Americas region. A trusted advisor and coach, key to articulating the value of the Datalex Merchandising platform/software as well as working with customer issues and understanding their strategic business goals. Responsible for the management of a portfolio of client accounts with the goal of fostering long-term business relationships and short-term explosive growth. Establishing and overseeing the customer's adoption, training and development of best practices to continually drive incremental value and return on the customer's investment. Identifying and growing opportunities within client accounts. Provide assistance with negotiation of renewals to a successful completion. Serve as an escalation point for issues that impact the customer’s success. Work collaboratively with other customer facing personnel in the Sales, Services, Marketing and Product Management departments. Show less

Southlake, Texas

Manager of Shared Services Development, responsible for all Product/Program Managers within the Air Pricing, MyFares and Merchandising Solutions and Products

Southlake, Texas

Manage complex multi-customer product deliveries.Completed a multi-host partition expansion project for airlines hosted on our reservations systems.Managed the rollout of a new, extensive product upgrade for more than 70 airlines. Successfully drove enterprise wide infrastructure projects resulting in cost savings and technical improvements.

Performed e-procurement product specialist responsibilities.Assisted sales process with Ariba product demonstrations.Developed and enhanced product offering sales tool kit.Developed sales plans and forecasts for specific product offerings.Created presentations for potential customers and clients of the Sabre Marketplace.Coordinated and responded to ROIs and RFPs for the company's product offerings.Defined business requirements and executed implementation plans for… Show more Performed e-procurement product specialist responsibilities.Assisted sales process with Ariba product demonstrations.Developed and enhanced product offering sales tool kit.Developed sales plans and forecasts for specific product offerings.Created presentations for potential customers and clients of the Sabre Marketplace.Coordinated and responded to ROIs and RFPs for the company's product offerings.Defined business requirements and executed implementation plans for acquired customers. Show less

Managed special projects from inception to completion.Used defined project management procedures to accomplish project objectives.Directly responsible for customer satisfaction, budget compliance, product quality and technical compliance of projects.Provided tangible value to customers and my employer by performing risk analysis and mitigation, contract development and "win-win" negotiation activities.Responsible for the business, system and customer consulting with Sabre… Show more Managed special projects from inception to completion.Used defined project management procedures to accomplish project objectives.Directly responsible for customer satisfaction, budget compliance, product quality and technical compliance of projects.Provided tangible value to customers and my employer by performing risk analysis and mitigation, contract development and "win-win" negotiation activities.Responsible for the business, system and customer consulting with Sabre TravelCard Pro credit card system. Created all system documentation and training curriculum. Gathered business requirements and prepared estimates for new development and enhancements to the product. Conducted business proposals to travel and transportation clients. Show less

Managed the Air Travel Card product in all aspects of the operational area.Provided leadership to 26 employees through all areas of the department, including accounting, customer services, credit underwriting, collection, account administration and management.Managed special department projects such as internal audits, developing analysis and trends, design of the TravelCard Pro system and the launch of the credit card co-brand product.Served as an industry instructor on a global… Show more Managed the Air Travel Card product in all aspects of the operational area.Provided leadership to 26 employees through all areas of the department, including accounting, customer services, credit underwriting, collection, account administration and management.Managed special department projects such as internal audits, developing analysis and trends, design of the TravelCard Pro system and the launch of the credit card co-brand product.Served as an industry instructor on a global scale.Developed training curriculum, compliance initiatives and assisted the industry with successful operational procedures. These accomplishments resulted in the adoption of industry standards that provided substantial cost reductions. Show less

Direct responsibility of accounts receivables for the Air Travel Card. Strategic activities such as design of a standardized travel card software.