Karen Eberhardt Email & Phone Number

Bayport, Mn, Us

Minneapolis, Mn, Us

Lead the Second Line of Defense Bank Risk Office with a team of four to provide ongoing monitoring of the Bank's risk taking activities and risk exposure to ensure they remain inline with the board-approved risk appetite.Responsible for the maintenance and execution of the Bank ERM program focusing on financial, operational, and regulatory risk & controls across the Bank to drive a culture of safety and soundness.

Minneapolis, Mn, Us

Established and lead a team of analysts focused on leveraging data to build models that predict advisor success and risk which inform senior leader strategy on hiring and credit decisions.Managed recovery of firm capital by aggressively pursuing debt and identifying and implementing controls.Drove cross organizational process changes to improve risk monitoring and mitigation efforts.

Minneapolis, Mn, Us

Established and lead team of four responsible for recovery of firm capital which has more than doubled collection rates since team inception by; managing external counsel to ensure timelines and targets are met, driving settlement strategy, coordinating internal resources during the litigation process, identifying opportunities for improvement and updating senior leaders on progress.Manage all operational aspects of the collection process; tax reporting, practice sales reviews and approvals, process audits and payment tracking and gathering payments from internal sources.Mitigate firm risk by leading cross organizational teams to improve legal language of agreements, enhancing processes and identifying and addressing risk to reduce collection cases.Lead team of onshore and offshore resources that maintain department data structure that enables segment analytics to drive decisions and provides weekly and monthly reporting to leadership.

Minneapolis, Mn, Us

Lead financial support for the field real estate portfolio with a team of one analyst including; P&L forecasting to support lease decisions, metric trending, goal development and budget management.Identified opportunities to right-size space by implementing run-rate P&L forecasting and providing up-front to SVP to enable him to push decisions across the advisor group leadership. 2012 annualized savings totaled $21.2M. Partnered with field leaders and Field Real Estate team to align site strategy and growth assumptions with real estate needs. Prepared updates for CFO review and site spend approval. Identified opportunities for improvement and provide fact based analysis to drive change including; identifying low performing sites and options to address, capital spend threshold reduction and increasing field leader accountability.

Minneapolis, Mn, Us

Lead program measurement and Advice & Wealth Management (AWM) segment analysis with team of four analysts including; Practice Acquisitions, experienced advisor recruiting data management and reporting and advisor productivity analysis.Supported development of Office Optimization strategy by; outlining recommendations for tracking process, aligning with key business partners on metric definitions, developing a business line review format and partnering across Finance and advisor group to ensure deadlines met.

Minneapolis, Mn, Us

Lead report development and distribution for Marketing with team of one analyst including; determining appropriate solution with Tech, metric definitions and design.Coordinated 2009 planning process by; tracking all team deliverables to ensure deadlines met, partnering across AWM segment to align on ideas, identifying gaps and solutions, and analyzing impact of lower IO spend potentially reducing 22 FTEs.Partnered across Marketing, Finance and Information Management to streamline reports, ensure metric alignment and data availability and generated savings of more than 40 hours per month.Assisted program owners with the design and implementation of program pilots including; goal setting, CBA development, program performance analytics and recommendations for next steps.

Minneapolis, Mn, Us

Developed Not In Good Order (NIGO) reporting for Service Delivery and field leadership to build awareness around the impacts of incomplete paperwork.Redesigned Service Level Agreement reports to breakout additional information and improve analytics.

Minneapolis, Mn, Us

Worked with Clearing departments to ensure that possession and control requirements were met and published results for senior leaders and Compliance.Implemented abandoned property process for stale dated checks that reduced the number of outstanding aged items.

Minneapolis, Mn, Us

Assisted participants with their daily 401(k) needs.Acted as a liaison between the account team and the phone group.

Master Of International Business, Marketing & German

Bachelor Of Science, International Business