Manage a team of developers and scrum leads to deliver RESTful services in support of Dell 16G serverPartner with customers and internal stakeholders to build roadmaps and develop product specifications for successful NPI launchImplemented social initiative for engineering business unit to maintain morale and promote team building

Worked on a team of 5 to create a RESTful Service to perform OS level tasks and collect hardware information from Dell PowerEdge Servers using GoLangGained knowledge and experience about agile methodologyDelivered production level code while preparing to transition into software engineering manager for current team

Work cross functionally with engineering, sales, and services teams to develop solutions for quality issues affecting all Enterprise products Manage proactive field notification (PFN) and proactive field replacement (PFR) programs for critical issues involving data loss or data unavailability in the customers’ environment Engage with 3rd party vendors to perform root cause analysis for defective components and convey technical details to internal team members Facilitate weekly stand up meetings for the quality organization to keep the team aware of ongoing projects

Conduct in-depth analysis using Python to determine the optimal voltage threshold for Intel’s tenth generation microprocessor on server platformsWork on Tiger team to drive quality in both circuit margins and defects per million (DPM) reductionPerform DOE validationComponent-level and system-level debugReceived director level recognition for identifying cross domain interference on Intel Architecture voltage rail for Coffee Lake six core microprocessors

Created and ran test cases with ESXi hypervisor in VMware vCenter environment using Q-MetryEnhanced and maintained python script to parse storage information from customer systemsProvided technical knowledge on Avamar and Data Domain software to develop Reference ArchitectureGained familiarity with Microsoft Azure Stack and integrated on-premise deployments with DellEMC hyper-converged infrastructure Created Deployment Guide on backup and recovery procedures with Dell Technologies softwareLed research and development on Hyper-V platform while working closely with Microsoft engineers to troubleshoot storage issues involving Windows Server 2016Received Dell Championship Award for exceeding expectations resulting in a fast and successful product launch

Installed and deployed Windows Server 2012 R2 and Windows Server 2016 using PowerShellRacked, cabled, and setup networking infrastructure for 13G and 14G servers in datacenterGained extensive knowledge in storage spaces – creation of storage pools, virtual disks, and virtual machinesAdministered performance tests on Dell Storage Enclosures using IOMeter software to capture IOps, throughput, and latency of system under heavy I/OMaintained and provided technical support for Dell Services Storage Enclosure Command Line Interface toolDocumentation Lead – Contributed to customer facing documents including Dell Storage with MS Storage Spaces Best Practices Guide, Deployment Guide, Cabling Guide, and Support MatrixCompleted first two Microsoft courses to become a Microsoft Certified Solutions Associate (MCSA)

Worked on Cisco Unified Computing System (UCS) team to implement risk mitigation strategies and achieve value engineeringUsed Allegro software to review electrical schematics and deliver feedback directly to design engineersCollaborated with Foxconn employees to implement required circuit board changes from design team

Assisted students and staff with technical issues in labs and classrooms.Maintained all software and hardware in Cullen College of Engineering Building

Worked closely with students, staff, and faculty to help UH excel and grow as a tier one institution.Relayed important information and facts about UH to prospective students and parents.

Assisted with the development of plant operations to facilitate continuous improvement.Coordinated training programs for the latest plant technology to increase productivity.