Act as a key contributor to the HR function within a large SaaS provider with 22K global customers and 2.7K employees. Positively disrupting and advising senior leaders to deliver forward-looking, data-driven insights for DEI, change management, company culture, sustainability and employee wellbeing.📌Lead strategic global HR transformation initiatives, optimising HR processes, systems, and practices to support the organisation's overall business objectives and improve HR operations' efficiency and effectiveness.📌Provide guidance and management of employee programmes, acting as an essential collaborator to gain buy-in from senior leaders while articulating vision and strategy to achieve critical goals. 📌Conduct comprehensive reviews of all internal processes and standards to identify improvement areas/bottlenecks and implement corrective action to maximise productivity, improve internal capability and enhance overall HR effectiveness:🔹Mapped and optimised people processes, leading to increased efficiency and better employee experiences.🔹Implemented automated payroll systems, reducing manual interventions and minimising errors.🔹Introduced a ticketing system for HR enquiries, establishing clear SLAs for timely resolution.🔹Developed targeted training programmes to address skills gaps and promote knowledge-sharing to facilitate positive operational, cultural and financial transformation

Established and led the HR function for a global financial technology company. Implemented the HR framework that supported LMAX's growth from a small early start-up phase team to a major global entity with a £1B valuation, ensuring that people were at the core of the company's success. Facilitated workforce expansion across 8 countries and 11 entities, including APAC, EMEA and the USA.📌 Managed a diverse, cross-functional team. Created a values-driven, people-first culture centred on trust, accountability, transparency and autonomy, supporting employees through periods of rapid growth and change.📌 Acted as a trusted advisor to global C-suite teams, senior leadership and key stakeholders to provide HR insights and facilitate the delivery of key business objectives, organisational design and change management initiatives.📌 Development and implementation of talent acquisition and retention strategies to attract top talent and build a diverse and inclusive workforce. Led HR through M&As/TUPE, ensuring the integration process aligned with the company’s people-first value.📌 Served as a natural ambassador for DEI initiatives and drove the agreement on diversity targets, particularly focusing on minority representation in leadership roles and addressing country-specific diversity challenges.📌 Leveraged strategic leadership to manage the continuous improvement agenda across various areas such as productivity, engagement, and employee welfare, enhancing organisational structures:✅Implementation of an HRIS system, increasing HR process efficiency.✅Led the successful introduction of a new payroll system, reducing payroll errors. ✅Launched a Staff Appraisal & Performance Review process that significantly improved employee morale and reduced managers’ workloads.✅Developed and implemented a comprehensive benefits platform, regularly conducting job grading and salary benchmarking to ensure that compensation packages remained competitive in the global market.

Provided complete office management for this busy, central London commercial recruitment agency supporting executive and senior team, recruitment consultants, temporaries’ division, and of course the most important VIPs the clients and the candidates! This was a full 360 office management role incorporating compliance and organisation, communication and system management, accounting functions, HR and facilities – a very much ‘all-hats role’.

Led IT troubleshooting and launched a new website. Implemented an Access database and provided training and upgrades.