• Handle returns and customer issues.• As an in-store technician I provide set-ups for PCs and fix any software issues for customers.• Previously worked as a sales assistant for the major domestic appliance and small kitchen appliance section.• Product Inventory counter – performed weekly stock-loss counts, wrote off stolen stock and ensured our store stock file was always up to date.

Teaching Introduction to Telecommunications tutorial to second year Electronic Engineering students.Demonstrating Digital Systems 2 labs for 2nd years.Demonstrating EE101 & EE121 Engineering Fundamentals labs to first years.

• Sales office administrative role. • Processed daily invoices for pallets of goods shipped out to our customer base. This was completed using their ‘Opera’ ERP software in which I was fully trained. • Helped collate images of products and categorise them for the development of their new website. This involved maintaining and cataloguing over 5000 products on the main content spreadsheet.