Our principles are unequivocal, to understand tomorrow, so we can guide organisations in delivering exceptional shared value and impact, thereby creating a better working world today - a vision that inspired our name. We are dedicated to partnering with our clients, developing and implementing strategies and capabilities essential for excelling in the Fourth Industrial Revolution. Our goal is to empower our clients to not only succeed but also emerge as catalysts for positive change in this era of unprecedented technological advancement.Our focus is on shaping the future, not just predicting it. TTC uses innovative frameworks like TIDES of Change, Grey Elephants, and our 3D-strategy model to help our clients navigate rapid transformations in the world. We collaborate closely with start-ups, middle-market firms, and large organisations, developing insights and strategies that foster growth and positive change. Our core expertise lies in unlocking human potential, the key to strategic and competitive advantage.Collaboratively, we craft strategies with our clients that yield differentiated impact and create shared value for all stakeholders, today.

Leadership of the combined UK entity made up of the CPM, Cosine and Hyphen brands. Responsible for the development, safety, wellbeing, and motivation of c2500 colleagues across 3 sites in the UK, P&L responsibility and strategic development of key clients. First female UK Managing Director in CPM’s 78-year history. CPM UK offers integrated, cross channel, outsourced physical and digital sales and experiential solutions to clients. With overall responsibility for the future strategy of 3 brands, the profitability of the UK business, the strategic direction and development of clients, the attraction and development of our greatest asset, our people and ensuring that CPM was a great place to work.Some Key contributions include:• Integration of failing separate group business into existing business structure delivering significant increased EBIT improvement and ongoing continued success of 3 separate business brands. • Achieved and retained gold status Investors in People accreditation for past 5 years, 1SO 14001 & 9001, improving and increasing employee and client attraction and retention• Successfully led creation and development of a number of digital innovation products in the UK to increase margin, retain and win clients and talent.• Deployment of digitisation and simplification strategy across the business delivering high double digit efficiencies • Led pitch to win largest ever company new business win • Successfully led business through 2 pandemic years, growing the business versus pre-pandemic 2019 numbers. Minimal un-planned attrition and re-negotiated new client contracts, of between 1-3 years for 83% of client business.• As co-chair for Omniwomen (Omnicom sponsored initiative to develop more female leaders), increased membership by over 50% making it more accessible, to wider group of women

My previous role as Commercial Director expanded to embrace delivery of all client activity across CPM’s total business. My strong general management skills came into play as the company bounced back from a tough trading climate and focus was equally shared between growing and expanding our client portfolio, driving efficiencies throughout the business and continuing to nurture the best talent to provide exceptional service. Re-structured board from vertical to traditional horizontal structure, creating expertise, business integration, efficiencies, and platform to deliver future business benefit.

Board responsibility for a number of business units including CPM's award winning UK contact centres in Thame and Warrington (Contact Centre Agency of the Year 2011), In addition to leading the expansion of our UK contact centres, I was responsible for revolutionising our centralised European contact centre in Barcelona which services the EMEA region, providing customer contact services in 17 languages, turning it around over a 18month period from a loss making entity to a significant strategically important profit generating business. This involved a whole review of people and roles, moving premises, integrating key roles and back-office functions with the UK contact centre, re-negotiating all supplier contracts, improved agent efficiencies, winning new business (including activity to become CPM Group’s largest client).

Responsible for and led a large consumer healthcare client, working in partnership with the client sales department to provide effective, award winning sales teams in 4 separate retail channels that delivered year on year sales growth culminating in the delivery of £400m of annual sales and growing the client by 500% to become CPM's largest client at that time

Reporting to the business owners, responsible for the overall running of the business, people, clients and services.

Sales promotion and contact centre business - held various client service and business development roles

Various branch roles and latterly 4 years in London working in Credit Card and debit Card Marketing