Karen Nayeli Kimpleton Lua Email & Phone Number

Los Angeles, Ca, Us

• Acted as primary liaison between clients and internal teams (Tech Specialists, Linguists, Recruitment, HelpDesk, Quality, and Payroll), ensuring effective communication and seamless project delivery.• Managed complex data collection projects, defining project scope, creating strategies, and establishing guidelines for diverse teams across 15+ countries.• Coordinated project budgets, timelines, and resource allocation, consistently delivering projects within scope and on time.• Led process optimization initiatives to improve operational efficiency and quality, resulting in scalable solutions that enhanced the client experience.• Supervised large, distributed teams of independent contractors, maintaining alignment on goals and performance metrics.• Developed and maintained detailed project documentation, including status reports, risk assessments, and action plans.• Worked closely with multiple stakeholders to track project progress, adjust strategies, and ensure alignment with client objectives.Key Achievements:• Successfully coordinated the delivery of 90% large-scale data collection projects.• Reduced operational costs by 20% through process improvements and better resource allocation.• Increased team productivity by 25% by introducing Agile practices and improving cross-functional collaboration.

Guadalajara, Mexico Metropolitan Area

• Managed the production and editing of promotional video content for architectural projects, enhancing the firm's branding and public presence.• Coordinated with design teams and senior management to ensure alignment on project goals and creative direction.• Delivered high-quality video assets on time and within budget, meeting client expectations and requirements.

Guadalajara, Mexico Metropolitan Area

• Assisted the 1st Assistant Director in on-set coordination, ensuring efficient use of time and resources, and maintaining productivity on a stop-motion animated film production.• Coordinated logistics and schedules for a large creative team, including animators, editors, and technical staff.• Managed the animatic process, supervising the director and editors to ensure alignment with the production vision.• Edited and prepared Leica Reels for daily and monthly reports, ensuring smooth project progress tracking.Key Achievements:• Contributed to the successful production of Mexico's first full-length stop-motion animated film, set for international release.• Streamlined production processes, improving team efficiency by 15%.

Playa Del Carmen, Quintana Roo, Mexico

•Coordinated and managed sales for photography packages, directly engaging with clients to tailor offerings to their needs.•Handled the sales process from initial client outreach to contract finalization, ensuring high client satisfaction.

Guadalajara, Mexico Metropolitan Area

•Oversaw the production of commercials, interviews, visual content, and internet broadcasts for the University of Guadalajara, including projects for major events such as the Guadalajara International Film Festival (FICG) and International Book Fair (FIL).•Coordinated teams of producers, editors, and creative staff to meet tight deadlines and high production standards.•Produced content for multiple platforms, ensuring alignment with university and sponsor objectives.