Karen Levett

Karen Levett Email and Phone Number

Live Chat specialists - Transforming Customer Experience Through Live Chat Excellence | Managing Partner at Live Chat Factory @ livechatfactory.live
Karen Levett's Location
Welwyn Garden City, England, United Kingdom, United Kingdom
About Karen Levett

At Live Chat Factory, we specialise in digital customer service. We handle live chat, emails, calls, and more to help businesses engage effectively with their customers online. We’re a bit like a digital front desk, but with a strong focus on making every interaction seamless, friendly, and efficient. We also use tools like AI to improve response times and customer satisfaction, helping businesses grow by making sure their customers feel heard and valued.Imagine having a live chat team, and not having to think about resourcing it, or providing up to date software, how about no operating costs? We do all that for you.Want to find out how? Why not complete this form and myself or a senior member of the team will be in touch. https://livechatfactory.live/sign-up/Or call/message me +44 (0) 7504512287Email - info@livechatfactory.live

Karen Levett's Current Company Details
livechatfactory.live

Livechatfactory.Live

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Live Chat specialists - Transforming Customer Experience Through Live Chat Excellence | Managing Partner at Live Chat Factory
Karen Levett Work Experience Details
  • Livechatfactory.Live
    Managing Partner
    Livechatfactory.Live Jun 2020 - Present
    Hertfordshure, Uk
    Outsource your live chat. Increase your reach, we chat to your clients through your website.
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  • Wenta
    Business Advice Support Manager
    Wenta Feb 2019 - Feb 2020
    Watford, United Kingdom
    Manage the Business and Support Team through a period of change.Project manage digital transformation to ensure increase of high quality business advice. Develop and embed a quality matrix and CSAT Programme. Streamline current technical processes, and ways of working then deliver changes company wide.Input into service strategy with experience of AI on Live Chat evolving a high functioning customer experience team. Develop and implemented opportunities across the business advice service, to increase service quality, efficiencies and productivity. Construct a learning and development plan for each team memberService transformation skills, providing professional expertise to the outcome of the business processes
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  • Which? Legal
    Manager Livechat And Retention Teams
    Which? Legal Dec 2004 - Dec 2018
    Hertford
    Lead SME in the design, development/testing and deployment of LiveChat within the Which? Legal department. Effective at building highly motivated teams, as well as leading cross-functional teams in a fast-paced environment. Skilled in bringing out the best in staff; able to manage and recruit talent. Strong organisational and time management ability; skilled in planning, operations and meeting deadlines. Driven to succeed. Managed teams through transition and transformation.
  • Kml Photography
    Owner/Photographer
    Kml Photography Jan 2000 - Dec 2004
    I Maintain and develop business from social and corporate links Liaise with clients and take on board requests and ideas and make it workEdit and oversee all photography at KMLPHOTOGRAPHYMonitor website to keep up to date with trends and ensure SEO and relevant data on siteTargets are set and performance monitored and measured against previous performance always striving to overachieveAttend seminars, exhibitions and trade shows to keep up to date with latest technology and trendsCommunication is a key part of what I do and I enjoy dealing with people at all levelsAfter all that I do get to take photographs and I love a challenge l will always endeavour to get the best out of people

Karen Levett Education Details

  • St John Southworth Rc
    St John Southworth Rc

Frequently Asked Questions about Karen Levett

What company does Karen Levett work for?

Karen Levett works for Livechatfactory.live

What is Karen Levett's role at the current company?

Karen Levett's current role is Live Chat specialists - Transforming Customer Experience Through Live Chat Excellence | Managing Partner at Live Chat Factory.

What schools did Karen Levett attend?

Karen Levett attended St John Southworth Rc.

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