Worldwide travel services. Specializing in Dive Travel & groups.

Responsible for selection and assignment of instructors for all PADI scuba courses.Personally taught various PADI scuba courses locally as well as abroad.Design, develop and maintain web and social media content Managed staff of 3 sales associates, 3 service technicians and 30 instructional staff.Provide leadership and direction to retail staff and course instructors in the delivery of services, Assigned store staff and instructors to specific duties and courses to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels.Examined merchandise to verify that it was correctly priced and displayed.Sourcing of new and specialized merchandise and equipment to meet the needs of our customer base.

On boarding and training for all levels of associates,Assist District Manager to identify, recruit, interview and hire seasonal associates.Ensure correct hiring documents were completed for employee file.Responsible for maintaining and auditing employee training record to ensure accuracy and integrity of student information for the purpose of validating professional certifications, rehiring, promotion and salary increases. Accountable for quality program and compliance audits to ensure alignment with Internal Revenue Service National Standards and Policies. Provided assistance to the District Manager with Business and Marketing Plans for growth of staff and new clients.Proactively responded to and resolved client issues in order to maintain the highest standard of customer service.Oversee,and coordinate vendors and contractors in respect to the opening of new offices and remodeling of existing locations.Accountable for the inspection and management of projects at various stages of completion and ensure deadlines are met.Responsible for facilities management, including sourcing and working with vendors respond to both day-to-day issues and responding to emergencies in order to ensure minimal disruption and continuity of services to customers.Managed staff of 30 sales associates,Created appropriate course schedules to meet the needs of incoming staff and continuing education requirements for existing staff.Scheduled and led weekly store meetings for all employees.Trained and developed new associates on company software and key sales tactics.Attend required instructor training programs to study course design, appropriate teaching techniques, presentationstandards and skills, and administrative duties associated with teaching the course.Present course content and facilitate the discussion of tax and H&R Block policy and procedure issues (as required) by drawing on the existing knowledge of students.