Karen Maxwell Email and Phone Number

•Act as Social Media Manager searching for content and updating Facebook and Twitter regularly to promote business •Maintain Quickbooks, ensuring all income, expenses, and equity have been recorded and creating computerized spreadsheets to track sales stages •Help maintain website: update calendar and clean up layout after new inventory has been added•Submit Payroll and manage all tax forms

Manage social media image for company

•Implemented the use of existing time keeping system that was not being utilized to its fullest potential which required trial and error to discover the best way to make the most of the time keeping system in a considerably larger store with little direction •Worked with Sales Team Leaders and Cosmetic Counter Managers to collect schedules to be entered into the time keeping system•Entered time for 400+ associates in to the Timera time keeping system, ensured scheduling policy had been… Show more •Implemented the use of existing time keeping system that was not being utilized to its fullest potential which required trial and error to discover the best way to make the most of the time keeping system in a considerably larger store with little direction •Worked with Sales Team Leaders and Cosmetic Counter Managers to collect schedules to be entered into the time keeping system•Entered time for 400+ associates in to the Timera time keeping system, ensured scheduling policy had been followed and then generated and printed schedules•Worked with employees to teach them how to access the time keeping system to view it electronically•Maintained the posted schedules at the time clocks on 3 floors and the Men’s Store, keeping three weeks posted at all times and updating the boards with any changes •Provided staffing reports to the HR/OPS Manager and Store Manager detailing hours usage and store coverage•Assisted HR Manager with various task as assigned Show less

•Audited benefit enrollment to ensure correctness in employees benefits by comparing payroll deductions and benefits enrollment forms •Audited billing of life insurance plan to ensure all parties are paying the correct amount •Answered employee questions regarding benefits and providing contact information for those services that are outsourced •Submitted potential future employees for drug testing and took necessary action when the results were returned •Organized filing… Show more •Audited benefit enrollment to ensure correctness in employees benefits by comparing payroll deductions and benefits enrollment forms •Audited billing of life insurance plan to ensure all parties are paying the correct amount •Answered employee questions regarding benefits and providing contact information for those services that are outsourced •Submitted potential future employees for drug testing and took necessary action when the results were returned •Organized filing cabinets to ensure compliance with legal requirements •Scanned files to eliminate clutter and free space •Filled out documents to be submitted to the EEOC and CAI for analysis of applicant pool and employee demographics Show less

•Enroll new clients into Workforce Plus and track interactions and participation in programs •Create new client files after they have attended their first track session and are officially enrolled in the program ensuring that all documentation is present •Make weekly reminder calls to those who have registered online to attend orientation and communicate with the staff to fill any open spots •Track attendance of weekly orientation in an Excel spreadsheet •Use a skills gap… Show more •Enroll new clients into Workforce Plus and track interactions and participation in programs •Create new client files after they have attended their first track session and are officially enrolled in the program ensuring that all documentation is present •Make weekly reminder calls to those who have registered online to attend orientation and communicate with the staff to fill any open spots •Track attendance of weekly orientation in an Excel spreadsheet •Use a skills gap analysis, job description, and resume to create a training plan •Create OJT participant files after the receipt of all necessary paperwork Show less

•Maintained electronic employee training records categorized by both class and employee name for 800+ employees and outside contractors •Compiled all necessary information for employee relations cases including things such as unemployment claims and employment verifications using Ultipro•Scheduled training classes and coordinated instructors, classrooms, and attendees using Lotus Notes•Supported the hiring process by screening resumes, setting up interviews, and collecting feedback… Show more •Maintained electronic employee training records categorized by both class and employee name for 800+ employees and outside contractors •Compiled all necessary information for employee relations cases including things such as unemployment claims and employment verifications using Ultipro•Scheduled training classes and coordinated instructors, classrooms, and attendees using Lotus Notes•Supported the hiring process by screening resumes, setting up interviews, and collecting feedback from managers, using Spiral as a tool for applicant management •Support the on-boarding process by creating packets of new hire paperwork and verifying employment eligibility using the electronic E-Verify system•Approved Necho Expense accounts•Approved time sheets and made any necessary changes for four employees of the HR Department using Kronos •Gathered information from the Employment Security Commission of North Carolina in order to provide proof that stipulations of a $500,000 grant were met •Reviewed past spending trends and projected numbers for the FY2012 budget •Created and filled electronic training files to track training for 800+ employees and ensure compliance with Project Safety Management requirements •Compiled current market salary information for 100+ exempt jobs from the 2010 CAI “Wage and Salary Survey” and Salary.com •Prepared paper training records to be entered into ETQ, an electronic record keeping system•Managed the disposal of terminated employee I9 forms in compliance with the law and the update of I9 forms for international employees •Created new job classifications and job codes •Purged terminated employee files that have been kept for the required length of time and ensuring that medical files are removed and placed in a separate folder to be retained•Assisting the Compensation Analyst, Learning & Development Manager, HR Administrative Assistant, and HR Consultant with other various tasks as assigned Show less

•Recruited High School and College Students to participate in the Summer Immersion and Volunteen Programs for the six locations in Wake County •Organized training for new part time staff and volunteers

•Used suggestive selling to achieve the team’s daily sales goals•Maintained kiosk appearance•Developed interpersonal skills •Balanced cash register

•Used suggestive selling to achieve the team’s daily sales goals•Maintained kiosk appearance•Developed interpersonal skills •Balanced cash register