Karen Mcgoff

Karen Mcgoff Email and Phone Number

Chief Customer Officer @ Cohealo, Inc.
Denver, CO, US
Karen Mcgoff's Location
Denver Metropolitan Area, United States
Karen Mcgoff's Contact Details
About Karen Mcgoff

Visionary Healthcare IT Strategist passionate about successful deployment and adoption of technology in healthcare for the advancement of exceptional healthcare and clinical outcomes. Self-motivated high performer driving shared success across programs and teams. Thought leader - whether working elbow-to-elbow in a clinical setting or presenting to executives on progress, success and challenges. Able to quickly analyze barriers to achievement and develop effective mitigation plans. Program Leader. Process Improvement Champion. Nimble throughout complex business challenges - change agent with collaborative work ethic. Able to distill complex business challenges into management plans and execute on precise timelines. Motivated by positive relationship management. Effective across matrixed organizations, diverse processes, global and multicultural settings.

Karen Mcgoff's Current Company Details
Cohealo, Inc.

Cohealo, Inc.

View
Chief Customer Officer
Denver, CO, US
Karen Mcgoff Work Experience Details
  • Cohealo, Inc.
    Chief Customer Officer
    Cohealo, Inc.
    Denver, Co, Us
    View
  • Cohealo, Inc.
    Chief Customer Officer
    Cohealo, Inc. Sep 2023 - Present
    Boston, Massachusetts, United States
    View
  • Cohealo, Inc.
    Executive Director, Customer Success
    Cohealo, Inc. Apr 2023 - Sep 2023
    Boston, Massachusetts, United States
    View
  • Philips
    Connected Care Leader, Professional Services
    Philips Mar 2021 - Mar 2023
    North America
    Develop and extend integrated value propositions for professional services. Guide the associated transformation required for launch of service solution programs from global business planning to market deployment. Annual sales revenue of 350M with projected growth of 5%.
    View
  • Philips
    Senior Enterprise Program Manager
    Philips Jan 2018 - Mar 2021
    Greater Denver Area
    Led complex large-scale programs across multiple product/project deployments for launch of Philips technologies into strategic customer partnerships. Collaborate with customers for goal alignment and contract commitments. Programs were new-to-market and launched over 3 years (from concept to full scale deployment/reference site successes). Co-design infrastructure for implementation of integrated solutions between Philips sales, Customer IT, BioTel and Clinical stakeholders. The business yielded $184M revenue, 9+ net new contracts, 72-year service commitment, 9 global product lines via fully-managed services (SaaS) model for North America.
    View
  • Philips
    Customer Success Manager
    Philips Jan 2017 - Mar 2018
    Foster City, Ca
    Represent Philips digital imaging solutions for assigned accounts to enhance customer satisfaction and adoption of solutions. Optimized customer experience through blueprint development of data center technologies, strategic planning, quarterly reviews, project updates, product tracking and escalation management. Collaborate with sales efforts for contract renewals and expansion of Philips footprint.
    View
  • Apex Systems
    Enterprise Program Manager
    Apex Systems Jan 2015 - Jan 2017
    Planning and strategic management of service deliverables for imaging solution product line to designated high profile customers that are of strategic importance to the organization. Serve as primary continuous point of contact across account planning, implementation, post live support and sales - with focus on communication, governance and project interdependencies. Large IDN program management across market of 70+ acute hospitals and 120+ diagnostic imaging centers.
    View
  • Nextgen Healthcare Information Systems
    Director Of Customer Experience
    Nextgen Healthcare Information Systems Nov 2011 - 2014
    Build and guide team of seasoned industry professionals to expand business growth into Critical Access Hospital settings using NextGen Hospital Solutions and Clinic/Ambulatory Solutions. Work with explosive customer growth to develop Platinum Reference Program and ensure client satisfaction from end user to executive-levels within the healthcare setting. Grew team by by 80% in 8 months to absorb 500% client growth in same time period. Guided 100% of new client base through 100% successful attestation for ARRA/HiTech Act - Stage 1 Meaningful Use. Implemented user councils, customer satisfaction benchmarks and facilitated significant internal process improvement during company growth for hospital-division. Strong team building skills and collaborative executive management skills.
    View
  • Mckesson Provider Technologies
    Customer Program Executive
    Mckesson Provider Technologies Oct 2008 - 2011
    Provide oversight to complex implementations, work with executive teams to plan strategically and execute tactically for 2-3 year Healthcare IT plans. Work directly with clinicians and leaders to develop specific goals for adoption and successful deployment of information systems and required workflow enhancements. Focus on Closed Loop Medication Safety (including CPOE) and full online electronic health record - planning for ARRA/Meaningful Use, Healthcare Reform and essential workflow changes to attain system adoption and quality improvements.
    View
  • Mckesson Provider Technologies
    Vice President - Clinical Sales
    Mckesson Provider Technologies 2007 - 2009
    Western Region, United States
    Managed 9 sales executives for complex clinical sales to attain 110% of quota (estimated $30M in contracted business).
    View
  • Mckesson Provider Technologies
    Cpoe And Medication Safety Change Management / Adoption Specialist
    Mckesson Provider Technologies 2005 - 2007
    Assisted leadership teams with complex planning to target specific quality improvement goals, set vision for deployment of CPOE, plan for organizational change, and ensure successful adoption of full Closed Loop Medication Safety solutions.Worked directly with implementation teams to plan for interdisciplinary workflow changes, system design/build/test and coordinated reporting back to executive management for tracking program success. Helped to establish ongoing program management structure for support of new technologies required for healthcare IT structure in an automated electronic medical record (EMR) / electronic health record (EHR) environment.
    View
  • Mckesson Provider Technologies
    Director Of Installations
    Mckesson Provider Technologies 2003 - 2005
    Track area installation backlog, slot new business, monitor delivery and ensure customer plans incorporated appropriate deployment of "shelfware". Assist Account Executives with installation planning pre sale, post sale, and through implementation. Coordinate proper schedule for service delivery through internal business units and external customer teams. Execute continuous quality improvement process through quarterly updates to senior management.
    View
  • Hboc
    Support Manager
    Hboc 1992 - 1994

Karen Mcgoff Skills

Healthcare Information Technology Ehr Healthcare Emr Leadership Program Management Hipaa Healthcare Consulting Informatics Health Information Exchange Software Implementation Cpoe Crm Hl7 Healthcare Industry Healthcare Management Healthcare Information Technology Revenue Cycle Electronic Medical Record Change Management Project Management Executive Management Hl7 Standards U.s. Health Insurance Portability And Accountability Act Managed Care Customer Relationship Management Computerized Physician Order Entry Arra Cardiology Cpacs Technology And Workflow Radiology Pacs Technology And Workflow Enterprise Program Management

Karen Mcgoff Education Details

Frequently Asked Questions about Karen Mcgoff

What company does Karen Mcgoff work for?

Karen Mcgoff works for Cohealo, Inc.

What is Karen Mcgoff's role at the current company?

Karen Mcgoff's current role is Chief Customer Officer.

What is Karen Mcgoff's email address?

Karen Mcgoff's email address is ka****@****ips.com

What is Karen Mcgoff's direct phone number?

Karen Mcgoff's direct phone number is (855) 510*****

What schools did Karen Mcgoff attend?

Karen Mcgoff attended California State University, Chico.

What skills is Karen Mcgoff known for?

Karen Mcgoff has skills like Healthcare Information Technology, Ehr, Healthcare, Emr, Leadership, Program Management, Hipaa, Healthcare Consulting, Informatics, Health Information Exchange, Software Implementation, Cpoe.

Not the Karen Mcgoff you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.