Karen Mclaughlin Email & Phone Number

Remote

BetterUp offers career & transition coaching. I work one-on-one coaching clients at leading companies to help employees improve their leadership skills, navigate personal and professional challenges and find meaning and fulfillment in their life. As a previous contract member of the Coach Development team, I played an integral role in supporting BetterUp’s global coach community during the hiring and on-boarding process

Hartford, Connecticut Area

Certified Empowerment Coach: CEC, PCC I am a creative talent development professional recognized for leadership and coaching expertise. As a certified professional coach with over 13 years’ experience, I focus on helping my clients live their life with greater intention. Employing a solution-based approach, coupled with an emphasis on mindfulness, I empower my clients to pursue their personal and professional goals with purpose, passion and clarity. Change is an inevitable part of life; sometimes expected, however often not. I provide support and guidance to individuals experiencing change and transition in any aspect of their life: Career, Personal, Professional, Work/Life Balance, Loss, Relationships, Heath & Wellness, stress management. I Inspire and empower individuals to embrace change and create new beginnings Proven, practical and creative strategies to achieve life altering results

Reinforce the deployment of Lean Management routines and tools to maximize individual and team performance, problem solving and innovation. Coaching to shift mindsets and behaviors to accelerate a culture of continuous improvement. Listen to voice of customers and business partners to deliver consistent customer experience. Ensuring metrics and accountabilities are aligned to drive business and team outcomes.

Hartford, Connecticut Area

Consult with leaders in various departments across the Finance organization. Provide training & coaching on the lean management system tools to support leadership goals & objectives and foster a culture of continuous improvement. Create and deliver business-specific talent development training solutions to support corporate strategy and professional career growth

Hartford, Ct

Member of the Human Resource organizational capabilities team focused on the design, development and execution of executive leadership and developmental programs. Plan, coordinate, develop, deliver and evaluate enterprise-wide learning & development programs for top executives and mid - senior level leaders identified for future executive roles. Top executive program developed and delivered in partnership with Duke University Corporate Education Incorporate coaching & feedback processes into program deliverables to sustain learning through a blended learning approach: contemporary program delivery, on-the-job application and integration of development opportunities into formal development planning process

Windsor, Ct

• Coaching Process owner: Influence and support leaders to embrace a coaching culture as a new standard way of operating• Facilitate live and virtual coaching training and oversee coaching execution for enterprise operations leaders: 5 diverse business segments employing ~300 leaders and 2,000 front line employees. • Strategic thought partner and consultant to business unit leaders: Understand key business objectives, change management principles and talent management priorities to ensure coaching focuses and development plans are aligned with the talent, business and organizational goals

Hartford, Connecticut

Held Operations Director Roles within Personal Lines, Wealth Management and Commercial Markets• Held Series 6 & 26 Securities licenses (licenses no longer active) • Led Sales and Service Operations in CT and MN: 13 Front Line Managers, 165 employees handling 1.6 million client & broker contacts annually • Direct Operations for multiple specialty Insurance products (stand alone units): AARP Flood, Watercraft, ATV, RV, Home Based Business, Farm, and Personal Insurance. Additional responsibilities: AARP Home & Auto sales & service

Led customer service teams across multiple sites: Danbury CT, Cedar Rapids, IA & India

New Hartford, Ct

Direct Mail Marketer of imprinted promotional products. Held multiple positions with increasing responsibility through company sale in 2004.Manage a $4.5 MM budget with responsibility for multi-site operations: Sales & Customer Service contact centers, back office operations; order processing, billing, quality, training & development, workforce planning and telephony.• Executive staff member: responsible for steering the company strategic direction and profitability; marketing, operations, distribution and incorporation of multiple acquisitions• Direct Operations: 10 departments, 125 regular agents & 100 seasonal hires. Call volume 1MM annually, servicing 23 unique catalog companies

Executive Coaching Training (Sponsored By The Hartford)

Empowerment Coaching Certification

Bachelors, Business Administration And Management, General

Associate'S Degree, Accounting And Finance