Karen Michael Email and Phone Number
Karen Michael work email
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Karen Michael personal email
FORWARD THINKING AND SOLUTIONS-ORIENTED Customer-focused technical and business leader with demonstrated experience in developing strategic initiatives that deliver growth. Offers 22 years of experience in Coca-Cola Customer Leadership and Engineering on Large National Accounts. Consistently delivers growth by understanding customer business strategy and leading innovative solutions that drive results and secure future opportunities. Exhibits forward-thinking leadership in anticipating customer need and crafting elegant solutions to drive business.• Experience: Customer Executive Leadership, Engineering Leadership, Director of Operations, Innovation Leadership, Technical Sales Director, Sales Technical Training• Trade Experience: Foodservice, Beverage, Innovation, Customer leadership on National Accounts• Track record: Strategic Problem Solving, Innovation Development, Customer/Network LeadershipSkills: leadership, engineering/technical sales, customer value creation, collaboration, account management, project management, planning, delivering results.Strengths:Developing StrategiesCreative Problem Solving/IdeationCreating credibility/relationshipsListening/PatienceAnalytical ThinkingSeeing the Big PictureEstablishing a ProcessSimplifying complex problemsResponsibility/ownershipDriving/delivering resultsPassions:ChallengeInnovationTeaching/Making a differenceCreative Thinking/LearningCollaborationFeeling a part of a well run, productive team Competition/WinningBlending business and technologyBuilding Strong RelationshipsEducation:Georgia Institute of Technology Summa Cum LaudeBachelor of Science in Industrial and Systems Engineering
The Coca-Cola Company
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Director Of Customer OperationsThe Coca-Cola Company Aug 2019 - PresentAtlanta, Ga, UsDirector of Customer Operations - Wendy’s Global and National Onsite and Specialty Retail
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National Customer Operations Manager - Wendy'S Global Account TeamThe Coca-Cola Company Oct 2013 - PresentAtlanta, Ga, Us• Operations Lead for over 800+ Freestyle installs in 2014 as part of the Wendy’s Freestyle Acceleration project• Led cross-functional collaboration with internal partners, WOPS, and sales to optimize work flows between Sales, Operations, Project Team, and the Network to allow more successful execution and management of 2300+ project plans• Improve system capability by creating solutions for new execution tool - created prioritized list what was needed to improve system functionality; worked with IT management team to demonstrate examples and recommend solutions for both short and long term to allow acceleration project to move forward• Drive Execution of Freestyle Field Issue Escalation Process to better respond to urgent customer needs
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Principal Engineer - Customer ApplicationsThe Coca-Cola Company Mar 2006 - PresentAtlanta, Ga, UsPrincipal Engineer - Customer Applications • Serve as lead engineer for 2 of the Top 5 Foodservice Customers• Execute $65+ million equipment design and recapitalization project involving over 6000 pieces of equipment in 3700 locations nationwide• Optimize customer operations through new equipment design, new technology and customized functionality to leverage key business needs• Lead Engineering support for recapitalization of 2nd largest Coca-Cola Foodservice Customer with New Freestyle Technology• Manage Commission Qualify Verify (CQV) Process for manufacturing of new equipment design and total quality management system• Analyze quality metrics and cost to drive improvements through design changes and execution • Manage customer communication regarding equipment operation, training, and issue resolution• Serve as subject matter expert for all issues regarding equipment, execution, installation, and troubleshooting
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Senior Engineer - Equipment Platforms And Sustaining EngineeringThe Coca-Cola Company Oct 2002 - Mar 2006Atlanta, Ga, UsSenior Equipment Engineer • Exclusive engineer for all frozen beverage products and equipment, mechanically refrigerated equipment, water pumps, and carbonators• Performed evaluations of new products and equipment and commercialized the innovations to be successful in the existing supply chain infrastructure• Acted as lead engineer for cold carbonation dispenser development project • Developed the first design and performance criteria for dispensing equipment to be used in the RFP process, increasing cost savings by 25% in one year • Re-designed the requirements for all dispensing equipment to more closely match the marketplace conditions and allowing for a $6 million savings on equipment• Created an equipment solution that allowed expansion of the Light Frozen Carbonated product line with no extra cost and that met FDA requirements • Established an Equipment Certification Management process and database currently used cross-functionally by suppliers, purchasing, and engineering
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Equipment Valuation EngineerErnst & Young Aug 2002 - Oct 2002London, Gb• Performed valuations of engineering and manufacturing companies involved in mergers and acquisitions• Provided technical analysis for international corporate buyout project of a manufacturing plant in Mexico -
ConsultantHitachi High Technologies America Jan 2000 - May 2001Schaumburg, Illinois, UsDesign and Optimization of Warehouse Determined optimal material and information flows for warehouse using historical data and estimation of growth• Designed layout of warehouse to enhance material handling by improving space and accessibility, increasing efficiency by 50%• Developed inventory control system and method of storage that requires no training to use, decreasing inventory time by 80%
Karen Michael Skills
Karen Michael Education Details
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Georgia Institute Of TechnologyIndustrial And Systems Engineering - Summa Cum Laude
Frequently Asked Questions about Karen Michael
What company does Karen Michael work for?
Karen Michael works for The Coca-Cola Company
What is Karen Michael's role at the current company?
Karen Michael's current role is Director of Customer Operations - Wendy's Global Account Team & National Onsite and Specialty Retail at The Coca-Cola Company.
What is Karen Michael's email address?
Karen Michael's email address is karen.michael@ey.com
What schools did Karen Michael attend?
Karen Michael attended Georgia Institute Of Technology.
What skills is Karen Michael known for?
Karen Michael has skills like Process Improvement, Manufacturing, Supply Chain, Management, Supply Chain Management, Engineering, Cross Functional Team Leadership, Six Sigma, Continuous Improvement, Lean Manufacturing, Product Development, Project Management.
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