Karen Murphy Email and Phone Number

Provide high quality client services through assessment, care planning, referrals, coordination, monitoring and case management dealing with NSW Health Out of Hospital programs Compacks and Safe and Supported at Home NDIS.Home visits, develop support plans and organise service delivery. Liaise with brokerage services in accordance with clients requirements and budget. Adhere to funding eligibility and guidelines and appropriate timeframes. Undertake regular reporting. Liaise with Local Area NSW Health Out of Hospital Team.Networking to appropriate Community organisations.

My function as Community Coordinator is to work as part of a team that provides leadership to support staff who deliver services to consumers in the community and in their homes. I am involved in planning and coordinate the service delivery and service development, ensuring high quality services are delivered to consumers that reflect policies, service agreements and funding allocations and guidelines.My role is responsible for establishing services in the nominated area, assisting appropriate staff. I also provide direct support to consumers, ensuring high quality services, support and advice are delivered efficiently and effectively.Coordinate services across many funded and non-funded programs, as follows:• Commonwealth Home Support Program• Home Care Packages• Transitional Aged Care National Disability Insurance (NDIS)Supporting, coaching and coordination of team members to assist them in providing high quality, consumer centred care.Assisting consumers to maintain their independence in a community setting through provision of high quality, consumer centred support.Coordination of all program requirements within guidelines and budget, including consumer assessments, completion of required documentation, development of care plans, coordination of consumer services and reporting.

My function as Service Coordinator is to work as part of a team that provides leadership to support staff who deliver services to customers in the community and in their homes. I am involved in planning and coordinate the service delivery and service development, ensuring high quality services are delivered to customers that reflect policies, service agreements and funding allocations and guidelines.My role is responsible for establishing services in the nominated area, assisting appropriate staff. I also provide direct support to customers across all settings, ensuring high quality services, support and advice are delivered efficiently and effectively.Coordinate services across many funded and non-funded programs, as follows:• Commonwealth Home Support Program• Home Care Packages• Veterans Home Care• Transitional Aged CareSupporting, coaching and coordination of team members to assist them in providing high quality, customer centred care.Assisting customers to maintain their independence in a community setting through provision of high quality, customer centred support.Coordination of all program requirements within guidelines and budget, including customer assessments, completion of required documentation, development of care plans, coordination of customer services and reporting.

-Interstate Services Planner & Scheduling for Mobilisation and travel management -Assist with compiling of tenders-Assist with Contract management-Document Control-Prepare project charts, upload documentation to portals-Site Mobilisation requirements, Liaise with the client and arrange personnel medicals, references and ensure all site documentation is completed -Update existing and new client business rules-Prepare contract templates for reporting purposes and keep existing templates current-Draft procedures/processes as required within the department-Attend contracts meetings, compile and distribute minutes

- Comprehensive Administration requirements for NSW business and Nationally when required.- Executive Assistant to Directors and Managers- Diary Management- All areas of Travel management- Document formatting- Property management of WA/SA company rental houses- Administration assistance Project/Contract areas- Planning conferences, events and meetings

-EA support to College Director and 4 Managers.-Efficiently manage daily work requirements by Directors Unit Managers and Consultants.-Daily record management of files in TRIM record management system.-Provide confident and efficient customer service when dealing with external people.-Request agenda items, produce agendas and record minutes of meetings and distribute.-Collate monthly Institute Executive information required from Business Line Managers for College Director and upload to TAFE NSW SharePoint.-Confident use of TAFE intranet, QMS, SharePoint and DET Portal.