Assist in analyzing due diligence materials regarding all aspects of a company's business operations. Assist with the preparation and filing of petitions, resolutions, first day pleadings; draft; cite check, research and update precedent in first and second-day pleadings filed; familiar with local rules of various courts. Coordinate with other professionals and client to obtain and analyze due diligence materials in preparation of exhibits and documents to be included as part of the filing material. Processing, drafting, and filing bankruptcy-related documents. Obtaining credit reports and writing Proofs of Claim. Submitting legal documents to the Bankruptcy Court in a timely manner. Maintaining hard copy files, as well as filing and monitoring cases on electronic platformsProvide secretarial support to attorneys as requested, including answering phones, time entry, scanning, PDF'ing documents, copying, faxing and other clerical duties as required.Create, revise and format complex legal documents, spreadsheets and presentations, adhering to SBA’s policy and guidelines

• Review and approve accounts based on established guidelines including review of required documentation and artifacts for Insurance and Business Services.• Foster and cultivate long-term relationships with customers while preventing risk factors.• Responsible for conducting initial preparation, analysis, and credentialing of applications within established FCRA, legal and compliance guidelines.• Conducted investigative research and utilized Fraud prevention measures to mitigate risk and anti-money laundering.• Ensure appropriate documents for requested access have been attached and are accurate/current i.e., business license, articles of incorporation, vendor references, etc. • Trained and mentored new hires and international team members on Credentialing policies and procedures. • Utilize designated reporting and metric tools for tracking purposes.• Handle intermediate escalations and remediation cases.• Maintained compliance standards within Fair Credit Reporting Act, Gram-Leach-Bliley Act, and Drivers Privacy protection Act guidelines.RISK OPERATIONS ANALYST I – CREDENTIALING: ACCOUNT MAINTENCE• Routinely conducted research on businesses and individuals to maintain data security based on internal and federal compliance regulations (FCRA, DPPA, and GLBA), legal standards, and industry requirements. • Interacted with both internal and external customers to maintain existing customer relationships. • Credentialed all changes and updates to existing accounts to maintain accuracy of contractual agreements for accessing LexisNexis data. • Continuously met production and accuracy goals for Maintenance

Customer Marketing• Respond to customer inquiries by understanding inquiry; review previous inquiries and responses; gather and research information; verify customer's understanding of information and answer.• Update job knowledge by participating in educational opportunities.• Improves quality service by recommending improved processes; identifying new product and service applications.• Record customer inquiries by documenting inquiry and response in customers' accounts.• Strive to meet or exceed personal or team goals in sales.• Create new customers and manage existing customers• Gave product demonstrations, remove objectives, and close sales• Answer common questions regarding payments, transactions, and credit card partner questions including collections, dispute resolution, and fraud.

• Respond to customer inquiries by understanding inquiry; review previous inquiries and responses; gather and research information; verify customer's understanding of information and answer.• Update job knowledge by participating in educational opportunities.• Improves quality service by recommending improved processes; identifying new product and service applications.• Record customer inquiries by documenting inquiry and response in customers' accounts.• Strive to meet or exceed personal or team goals in sales.• Create new customers and manage existing customers• Gave product demonstrations, remove objectives, and close sales• Answered common questions regarding payments, transactions, and credit card partner questions including collections, dispute resolution, and fraud.

Financial Crimes Specialist• Reviews, verifies and identifies customer transactions to detect or prevent financial crimes activities, policy violations and suspicious situations in order to mitigate and recover losses.• Uses a variety of sources for information, including online systems and tools.• May perform general account handling functions such as close account determinations, holds, restraints, etc.• Review claim for chargeback rights• Document research findings and actions on cases for possible referrals for suspicious activity, identity theft operations, and suspected financial abuse.• May contact customers and/or vendors to validate transactions.• Adhere to Regulation E time frames completing investigations.