Karen Williams Email and Phone Number

Directed global demand transformation for $30B+ company on demand planning processes, analytics, tools, technology and org for Pan Medtronic regions and groups.• Partner with Enterprise Plan Process Owner and Group and Region Process Leads across Medtronic Business Groups and Regions to build a Medtronic global approach and lead demand transformation, leveraging the industry best practice Demand Planning framework and integration into IBP process. • Deploy Demand Planning framework across all businesses and monitors process KPI's to ensure maturity• Stand up a Global Demand Planning COE and community practice to sustain the process through deployment of global demand planning standards, policies, tools and analytics.• Partner with Medtronic Plan network (IBP, Supply, Inventory and PLM) to identify technology selections in support of the Plan processes.• Lead training and change management activities associated with Demand Planning transformation enterprise wide

Led team of demand and supply planners delivering global end to end supply chain planning activities for $1B division. Partnered with Operations leadership and Aortic Senior Staff to ensure that strategic and tactical business decisions are made with a full understanding of current and future supply chain capabilities and potential impacts to business unit performance. • Directed a team that achieved commitments to inventory management ($80M), capacity planning, demand forecasting, supply planning, new product launch planning, obsolescence management and a worldwide distribution system including reverse logistics processes.• Improved forecast accuracy to target of 70% within one year.• Maintained 97% product availability and backorder target for Aortic business through majority of 2018.• Effectively negotiated and facilitated win-win solutions within a globally matrixed structure on new product launch • Drove rework process on a product to help invoice $600K of revenue for 2018 Q2 end and reduce scrap and obsolescence.• Partnered with sites and regions to drive inventory levels to AOP as well as deploy excess inventory back to DC.

Led Global Product Life Cycle Management process and standardization for $3B+ businesses that improved free cash flow and new product launch execution success.• Created roadmap to leadership and vision to the Global Supply Chain teams on PLC activities.• Developed and analyzed product rationalization candidates for APV/CRDN for mature and/or under-performing products/product lines. Developed business case template to influence leadership on business impact to P&L. • Successfully piloted Aortic Occluder portfolio rationalization and gained Aortic Sr Leadership approval to phase out half the UPN's($300K).• Influenced master data management by developing scorecard and metrics to drive behavior on launches and phase out.• Drive phase in and phase out best practices across all business unit franchises - Aortic, Peripheral, EV, Coronary/RDN.• Developed Long Range Planning process globally for APV/CRDN.

Managed Global Supply Chain team focused on continuous improvement, free cash flow initiatives and end to end supply chain improvements for $1B Structural Heart business.• Directed the GSC Excellence team through process standardization, documentation, training and metrics globally across supply chain.• Created continuous improvement/Lean Sigma competency within team as well as strategic long-term planning focus.• Drove inventory initiatives globally with sites and regions to reduce inventory by $14M in 2 months without impacting service levels.• Led and mentored 28 team members to complete 10 Kaizens in 6 months focused on improving product availability metrics from 85% to 95%.

Directed a team of demand and supply planners focused on end-to-end global supply activities. Led planning deliverables and initiatives with manufacturing plants, distribution centers as well as commercial, finance, regulatory and quality teams.• Led and directed high performing team that supports Global Marketing and Operations in Europe, Tijuana, and US locations.• Managed cross functional global team that aligned actions plans and communication around supply, forecasts, and market dynamics due to Italian earthquakes that impacted top global competitor Sorin. Successfully partnered with sites to double capacity and supply of over 50 product lines within two months. • Received CVG Star of Excellence Award for leadership/contributions on Earthquake Response team. Developed and aligned manufacturing strategy at sites to reduce finished goods inventory by $3M in one quarter.• Directed efforts that aligned global cross functional groups on demand plans that drove overall build plans and improved forecast accuracy through S&OP process.• Spearheaded global forecasting efforts with cross functional team (Marketing, Sales, Finance, Regulatory) for several new product launches. Created modeling and scenarios supported by analytics and global assumptions and revenue alignment with Finance partners.• Led Corporate Project Best Forecast Accuracy improvements for Structural Heart Division. Created new work stream for demand planning team on Forecast Accuracy focus. Improved engagement with global customers that has driven forecast accuracy improvements and quicker response time to market dynamics.

Managed a high performing team of market analysts that provided market research and competitive analytics used to create short and long-term revenue and unit forecasts for a $9B division. • Created and implemented legacy global franchise planning process for Brady, Tachy and Heart Failure franchises. • Managed market models, market research and analytics around patient population and market sizing assumptions.• Directed implementation of forecasting tool/system requirements into CRDM division. • Developed short-term demand and revenue forecasting processes with Marketing, Finance and Sales Op customers.

• Provided market analysis and competitive intelligence to Sr. Leadership on International Cardiovascular landscape with main focus on Drug-Eluting Stents. • Directed global forward-thinking staff of 3 located in US, Japan and Europe. Led competitive research efforts globally with MRG (Millennium Research Group) to implement market tracking process in an additional 20+ countries.• Developed quarterly process with International Marketing to improve market modeling assumptions and analysis for Sr. Leadership reviews for Europe, Japan and Intercontinental regions. • Managed strategic planning process and analytics for International markets 5-year plan.

• Managed demand forecasting and analytical support to Global/ Regional Marketing and provided strategic direction to Sr. Leadership.• Led and directed forward-thinking Managers and Analysts consisting of 10 team members worldwide with a $2.5M budget.• Successfully built Global Marketing Analytics team from 4 to 10 team members worldwide and increased franchise forecast support from 2 to 27 franchises within one year.• Implemented market research processes with vendors internationally and domestically that provided monthly market share, procedure data, and pricing analysis for market landscape on Cardiovascular franchises.• Contributed to financial planning strategy and market modeling of drug -eluting stent product line and led Global Marketing in recommendations and decision making for successful launch strategy. Gained 50% market share in 6 weeks of launch.• Created global system requirements and implemented a $2M worldwide forecasting tool within budget.