Senior Leader at Vanguard Classical School responsible for all aspects of organizational health, including but not limited to: enacting the school's vision/mission; overseeing the realization of school educational goals and outcomes as well as meeting or exceeding the school's fundraising and other financial and operational goals.

In this dual role, I successfully lead the ambitious and customer-centric sales program for Carfax, a well-known national consumer brand that is approaching auto sales a little differently. Additionally, I build productive and collaborative teams championing the sales operations, driving efficiencies, and enhancing productivity. Additionally, I continually innovate internal participation strategy as Volunteer Engagement Team Lead by creating programs and incentives to motivate employee involvement in volunteer activities and community engagement. ➥ Build and lead top-performing sales team by recruiting, interviewing, training and developing new hires into high achievers.➥ Leverage Subject Matter Expertise in 15 varied SaaS platforms to advance strategy and generate $6.4MM in revenue.➥ Take ownership of team results by going above scope of role and mentoring managers and colleagues in vehicle licensing compliance, SaaS technologies, and process improvement development.➥ Collaborate with senior leaders to design process flow improvements, improve employee retention, and advance sales effectiveness at call centers.➥ Achieved 1st place sale ranking in extended service plan add-on sales, recognized for top 5% customer satisfaction score performance company wide and named to the President’s Club within 8 months of hire in recognition for outstanding leadership and sales performance.

I founded and led one of Colorado’s most sought-after consulting agencies. We offered mid-size businesses and small companies vital enterprise services including strategic recommendations, operational plans, process improvements, project management, contract negotiations, talent development and succession plans, employee training programs, organizational development initiatives, budget management, and finance improvement strategies. ➥Recruiting & Employee Retention: Integrated revolutionary experiential interviewing processes for recruiting clients that significantly improved new hire quality. • Researched company cultures and delivered effective and specific strategies that improved client employee retention rates from 46% to 99% in one year’s time.➥ Strategy & Business Development: Organized and presented meaningful seminars on strategic planning, budget development & management, improvement of team performance, governance, and financial growth strategy.➥ Budget & Finance: Analyzed company performance and pro-forma financial statements to deliver high-stakes recommendations (product launches, IPO planning, et al.). • Piloted a $3.3MM grant-funded capital improvement project from grant application to successful completion which resulted in client building expansion of 25%.➥ Administrative Management: Maintained a roster of 20+ happy charter school clients by sharing expertise in administrative strategy, charter education specific policies and procedures, and by ensuring high quality governance.➥ Negotiations & Contracts: Directed impactful negotiations on behalf of a client that resulted in an increase of authorizer funding by over 17.1% and over $7MM in CapEx.➥ Compliance: Analyzed non-profit client’s compliance challenges and responded by creating and facilitating a comprehensive training program with continual education components that ensured compliance with local, state, and federal laws and regulations.

As COO, I focused on maximizing engagement and driving revenue growth for the Denver Metro Chamber of Commerce. ➥Engaged 1k+ volunteers with multi-channel strategy and CRM tools. ➥Sought community feedback, gathered data, and analyzed results to develop improved sales plans that resulted in a 20% annual profit increase.➥Collaborated with Denver city stakeholders to spearhead the implementation of a citywide light rail which now serves over 86,000 riders daily.

➥ Scaled contact center by 73% to 494,000 in and outbound monthly contacts on a $32MM annual budget through cross functional engagement, vendor & contract management.➥ Improved customer retention to 91% from under 64% through improved coaching & teambuilding.➥ Developed contact arrival pattern analysis and staffing plans to reduce labor costs by 21%.➥ Recognized for outstanding results with two significant promotions.