Karen Shell Email & Phone Number

London, United Kingdom

Refurbishment of property for investment. Either selling on or renting, building a property portfolio for rental income. Consultant to those with their own property portfolio and management of portfolio. As well as project management of others refurbishment projects. On-going and now providing same services in Cyprus including holiday letting management.

Jan 09 to date working as a self employed management consultant on a number of Projects for SME’sExamples: A charity, driving change in strategy, generating income and creating new ideas for fundraising events, re design of web pages to drive more traffic and re-launching the brand. Acting as a consultant to a Media and Entertainment client, challenging cost/income ratio, driving and developing new business opportunities, managing clients and suppliers, co-ordinating and project managing all legal work and undertaking contract negotiation. Operational Support for a Recruitment Consultant, designing staff handbook and driving cost savings.

Lead, motivate and direct specific UK and International domiciled account management teams with specific responsibility for retention of new business, income growth and improved profitability from the overall portfolio of acquired and processed merchants. Responsible for retention of annual business net income worth in excess of £250m plus additional new business income of £3m. Card Turnover exceeding £13bn paBusiness Representative at monthly card scheme reviews (MasterCard & Visa).Responsible for 60 staff including all recruitment and development aspects, training, coaching and mentoring.

Retailer Card Services, Royal Bank of ScotlandHead of National Accounts Manage and provide strategic commercial direction for the recruitment and retention of major retail customers. Deputisation for Head of UK Sales. Undertake reviews of industry issues; champion the views of retailers with Card Schemes. Deliver timely and accurate analysis of team’s performance.Annual income responsibility of £75mResponsible for 34 staff across 7 diverse portfolios.