Customer relation. Proper cash handling and reconciliation procedures. Daily closes/ Bank Deposits/ to Financial. All Sitelink procedures. Truck rentals. Walk thru and lock checks. Petty cash reporting, refund requests where applicable. Proper claims handling, Auction processes. Proper filing procedures

Supervises, trains, and develops store Team Members on Family Dollar operating practices and proceduresEffectively communicate and explain standards and procedures to Team MembersGreets and assists customers in a positive, approachable manner. Answers questions and resolves customerinquiries and concerns.Weekly ordering of merchandise using cycle counts to ensure in-stock representation.Unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise fromstockroom to store.Loss prevention efforts by maintaining a presence in the store and providing excellent customer service.Acquires knowledge and executes all duties necessary for the effective and profitable operation of the store.

Drives Store Experience - Encourages Associates to identify and communicate ideas that will improve theproducts or services to customers.Manages Merchandising Operations - Demonstrates and communicates working knowledge ofmerchandising products, equipment and procedures.Judgment - Identifies, reviews and applies policies and procedures to make informed judgments.Customer Centered - Reviews customer focused data and adjusts performance to address findings. Promotesand supports Associates efforts to exceed customer expectations.Planning and Improvement - Coordinates and aligns planning with organizational initiatives and direction.Look at work plans and make changes, as needed, to achieve team or work group objectives.Supervise Associates - Provides specific, honest, accurate, and timely feedback on performance. Assignstasks that fit their skill levels and maximize team performance.Associate Engagement - Implements programs designed to support and enhance health and well being

Acted as an Assistant to the General ManagerCompose various documents, memos and correspondenceHuman ResourcesDispersing weekly work schedules and various other information to foremenGreeted and assisted incoming visitors, customersCompleted weekly progress tracking reports, accounts receivablesScheduling various customer service appointments with homeowners and various superintendents

Acted as a receptionist and received and screened visitors for various county aid programsTyped correspondence, reports, forms and specialized documentsEntered, edited and retrieved data and prepared periodic or special reports from computer systems followingestablished formatsHelped organize the annual Senior Citizen volunteer appreciation dinner