Karen St. Clair Email and Phone Number

Conceived, developed and coordinated all favors and celebration kit ideas, packaging, and company literature.Launched website and retail store location. Update window and interior visual displays weekly. Participated in bridal fairs and other events to promote line and began wholesale line to retail stores.

Daily duties include assisting the Store Manager in providing superior customer service, hiring and training staff, merchandising / presentation of product, cash management, inventory control, markdowns and driving sales.

Interprets all visual merchandising directives from corporate and communicates to Connecticut district – a total of 13 stores. Assists in coordination, planning and placement of displays and merchandise within these stores via store walks and conference calls. Ensures all visual merchandising tasks are performed such as graphic and prop installations for weekly advertisements, special events and holidays. Update forms, mannequins and displays on a weekly basis or as needed. Travels with Regional and District Managers for monthly store walks. Appointed Visual Team Leader to help support new store openings in Boston, New York and California districts. Set up collateral for bridal fairs.Visual Associate, 1999 – 2000 Filene’s Department Store Farmington, ConnecticutAssisted in merchandising ideas and displays to increase store traffic and sales volume. Updated forms and displays on a weekly basis and mannequins for display purposes. Responsible for implementation of special events and weekly cosmetic displays. Installed signage for weekly sales and advertisements.

Managed day-to-day store operations from merchandising directives, daily receipts, and inventory control. Recruited, hired, trained, supervised, motivated and developed a staff of 8 to 16 employees. Maintained a positive working environment to promote and achieve Godiva’s high standard of customer service. Planned and implementedpromotional bridal and corporate events. Implemented new and visually creative methods to help promote Godiva products - from wedding and party favors concepts to Godiva’s chocolate dipped fruit program. Customer Service Award recipient and voted Top 10 Manager for year ending 1998.