nurse scheduler

Deliver one call resolution for a variety of customer concerns. Experienced in successfully handling escalated situations and meeting both customer and business needs. Routinely provide customer technical support and education on the latest wireless devices and services. Deliver on all quality and efficiency metrics for a balanced performance. Received Director recognition for Top performing employees 4 months in 2016.

Negotiating payments and setting up payment schedules for accounts. Processing reports for Leads and Supervisors on daily operations as needed. Often serving as back up support for Team Analyst. Working with a team of 15 people to achieve monthly goals for collections and retention. One of the companies top 10 collectors for the last 3 years

Handling inbound calls for Verizon Wireless customer service. Unicel/Verizonwireless Senior Collections SpecialistNegotiating payments and setting up payment schedules for account. Processing reports for Leads and Supervisors on daily operations as needed. Often serving as back up support for team Analyst. Working with a team of 15 people to achieve monthly goals for collections and retention. One of the companies top 10 collectors for the last 3 years.

Deliver one call resolution for a variety of customer concerns. Experienced in successfully handling escalated situations and meeting both customer and business needs. Routinely provide customer technical support and education on the latest wireless devices and services. Deliver on all quality and efficiency metrics for a balanced performance. Received Director recognition for Top performing employees 4 months in 2016.

Bangor State Fair - Training and supervising teams of 15 per shift. Setting up cash settlements, crowd control as well as customer problem solving Security - Providing a safe environment for a variety of events. Merchandising and Bartending - Merchandising for show sales. Working with vendors on building settlements. Sales, Cash settlements, Problem solving.

Bangor State Fair - Training and supervising teams of 15 per shift. Setting up cash settlements, crowd control as well as customer problem solving Security - Providing a safe environment for a variety of events. Merchandising and Bartending - Merchandising for show sales. Working with vendors on building settlements. Sales, Cash settlements, Problem solving.

Set up new clients and worked with existing large accounts clients to ensure a great experience. Adding over 1000 clients to the business. Mastered and assisted others with business systems within the fitness center. Provided creative solutions for day to day problems to maintain a well run and profitable business. Supervised fitness trainers and worked directly with vendors. Responsible for maintaining building facilities/equipment.

Providing excellent customer service. merchandising with vendors on seasonal and daily setups and action plans. Setting up and planning special events. scheduling employees within the apparel Department. New hire training on sales, marketing, and visual set ups. Nike Certified Associate providing training within store for employees on the Mike Line and setting up events.

Providing excellent customer service. Merchandizing with vendors on seasonal and daily setups and action plans. Setting up and planning special events. Scheduling employees with the apparel department. New hire training on sales, marketing, and visual set ups. Nike certified Associate providing training within the store for employees on the Nike line and setting up events.

Training and Managing a team of 3. Scheduling and planning events. Setting up outbound calling plans. Merchandizing product. New hire training in sales and customer service. Presidents club in sales for 3 years averaging over 150,000 per year. Assisting in community fund raising events.