** Built and deployed a data dashboard using Cognos/SQL which provides information for members of the Board of Education, parents/guardians, administration, and the community.** Designed reports using Cognos/SQL for the Board of Education, administration, division heads, deans, teachers, and staff members.** Acting member of the Tableau deployment team; design reports and continue to build my skillset in this area.** Used SPSS to analyze data, perform statistical analyses, and draw appropriate conclusions in order to provide actionable insights for key decision-makers.** Designed reports to identify at-risk students so interventions can be implemented early in the process.** Automated reporting so key stakeholders in the district received the data they needed in order to make decisions in a timely manner.** Tested the implementation of standards-based grading in Skyward's development environment and assisted a division head in piloting this rubric with his teachers.** Worked with the Manager of Data Systems and Web Services to prioritize tasks and assign work to our team as needed.** Created and updated documentation for parents, students, teachers, and technical staff.

** Maintained data quality and accuracy, including reviewing the data, designing a plan for assessing data quality, executing this plan, and evaluating its effectiveness.** Key member of the data warehouse implementation team.** Leveraged the data warehouse to decrease the time to delivery for discipline data reporting from 6 weeks to 15 minutes.** Managed community-facing software such as Naviance, RevTrak, and the Skyward Family Access portal, including troubleshooting, data management, password resets, as well as communicating with staff members, parents, guardians, students, and vendors.** Managed and maintained Skyward (SIS) including system setup, user setup, troubleshooting, security/access/group assignment, documentation, as well as quality assurance (QA) testing, training, and technical support.** Improved user security in Skyward by restructuring security groups by role rather than by menu option.** Responsible for syncing and maintaining data between Skyward and third-party systems for the purpose of rostering students, accessing course content, and facilitating college applications.** Plan for, calendar, collect, validate, and report data to the Board of Education, state, and federal governments. Examples include fall housing data, State Report Card, End of Year Report, School Profile, discipline report, Civil Rights Data Collection, No Child Left Behind, and Project Lead the Way, as well as uploading data to the Illinois State Board of Education Student Information System (IWAS).

** Managed teams of IT contractors.** Oversaw information technology strategy for hardware, software, and network infrastructure. ** Managed the deployment of Google Apps for Education and Microsoft Office 2010 to all office and field staff. ** Coordinated information technology needs for national and state conferences each year (1,200 attendees at each).** Designed, administered, and tested online survey systems and data management systems.** Provided hardware, software, networking, and disaster recovery support.** Evaluated software and hardware solutions for use by office and field staff; made recommendations.

** Managed the transition of 12 high-priority T1 customers between vendors.** Performed onsite installation and troubleshooting of wireless and wired networks, as well as DSL and T1 circuits.** Used Unix to manage accounts, e-mail routing, junk mail filtering, and web hosting.** Provided technical support for a company with over 2,000 customers.** Managed the migration of 165 DSL circuits between technologies.** Created and maintained technical documentation for the office.

** Maintained support database and documentation utilized by 20+ Help Desk technicians; trained and supervised new technicians.** Assisted with the organization's transition between Windows 95 and Windows XP.** Designed and maintained websites for both internal and external clients.** Delivered specialized support for commercial programs including all Microsoft software applications and operating systems.

** Trained clients to use applications such as Microsoft Outlook, Microsoft Access, Microsoft Excel, and HTML.** Developed a computer-based methodology for data collection.** Supervised, trained, and evaluated a team of six employees.

** Analyzed a longitudinal dataset consisting of healthcare data collected over a three-year period.** Examined the validity of the data and used hazard modeling to statistically estimate the effect of selective attrition on responses.** Summarized the results of the analyses and wrote the results section of the paper.