Accomplished and result-driven Manager with extensive proficiencies in national, regional and branch management, business development, customer experience, business operations, commercial account oversight, account retention, market growth and service standards. Demonstrated ability to grow business through my passion for winning new business and drive to exceed customer expectations, from initial contract through post-sale and follow-up. Studied through PRISA, Damelin, focused in Public Relations, Advertising, and Applied Communication.
Project Wise
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Project And Change Management AdministratorProject Wise May 2021 - PresentSouth AfricaInvolved tracking project budget. Logging tracking and following up actions related to project issues and risks. Preparing minutes of meetings. Preparation of communication artifacts. Preparing training content and delivering training relating to customer service.
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ConsultantWorksgroup Jun 2021 - Dec 2023South AfricaChange Management, analysing the business structure and implementation of new systems along with a focus on upgrading old systems.Managing underperforming Key Accounts to reduce stock levels, performing research and analysis to devise strategies for reaching sales targets and creating optimal services. -
Branch ManagerAmrod Jul 2013 - Sep 2020Durban Metropolitan AreaBranch ManagementSales DevelopmentCustomer ExperienceOperationsStaff Management and Recruitment -
Plant Administration ManagerTeichmann 2009 - 2010South AfricaPlant Administration for AfricaPlant HoursAsset ManagementStaff Management -
Account Operations ManagerJonsson Workwear 2004 - 2009South AfricaSalesBusiness Development'ProcurementCostingForecasting -
National Operations ManagerMtn Mobile Solutions 2001 - 2003South AfricaBusiness DevelopmentOperationsRecruitmentStaff Training and Management -
Key Account ExecutivePlaytex 1989 - 2000South AfricaKey Account ExecutiveSales and Marketing CoordinatorCredit ControlWages
Frequently Asked Questions about Karen Usswald
What company does Karen Usswald work for?
Karen Usswald works for Project Wise
What is Karen Usswald's role at the current company?
Karen Usswald's current role is Business Consultant skilled in: Business development and growth / staff management / change management / operations and team leadership / with a strong focus on customer service..
What schools did Karen Usswald attend?
Karen Usswald attended Damelin.
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