“When the heart and mind are engaged each individual powerfully affects the results of the whole” - Author UnknownI know what it takes to get back up because I have fallen, a few more times than I would like to admit. If it was not for my failures I would have no vision of success.Unleashing natural talents, my creativity, and desire to excel I founded DexEm Solutions Ltd in March of 2016. My vision was to create efficiency and a superior customer experience for innovative business. DexEm Solutions Ltd offers a built to scale powerful cloud-based platform which provides a virtual nationwide network to connect primarily work-at-home service professionals to companies requiring contact center and other business services. Simply put, DexEm Solutions Ltd is an on-demand customer management technology and business process outsourced on-shore. I am passionate about helping organizations achieve extraordinary business results by connecting with technology and changing the way they do business. As an accomplished business professional, I have a proven ability to drive performance through a balance of strategy, development, and engagement. With a combined 14 years of business leadership and business sales experience some of my key strengths include:1) Enabling continuous improvement, harnessing innovation and business transformation opportunities.2) Building high performance teams, fostering positive organizational culture and enabling personal growth.3) Designing and implementing winning business strategies in rapidly changing environments.4) Driving growth and managing retention through highly differentiated customer experience strategies.