Karena Johnson Email & Phone Number

Edmond, Oklahoma, United States

Animal caretaker for rescue cows, horses, miniature horses, donkeys, goats and pigs at Oklahoma's most beautiful wedding venue!

Communications advocate for pet insurance claims. Communicates directly with policyholders and provides an excellent customer service experience throughout the claims process. Facilitates an open and transparent insurance claim experience while maintaining client privacy and company security. Led the creation of a diversity and inclusion group for staff members in the neurodivergent community, allowing for the creation of more inclusive on-boarding, training, and continuing education processes.

Temple, Texas, United States

Veterinary technician for a busy after-hours veterinary clinic. Provided patient care in an urgent or emergent basis, triaging presenting cases and phone-in cases by order of severity. Acted as a liason between clients and attending veterinarian during "curbside" service model caused by Covid-19 pandemic. Circulated through various positions in emergency surgical procedures including sterile assistant, intra-operative monitoring, and post-anesthetic care. Discussed continuing care options with clients and led discussions about pet condition up to and including end-of-life care. Maintained medical records by acting as a scribe as requested by attending veterinarian.

Gatesville, Texas, United States

Veterinary technician for a busy mixed-animal veterinary practice. Provided medical care to a variety of animals including companion animals, livestock/equines, and "exotic" species. Rotated through a variety of positions in the hospital including surgery (sterile tech, intraoperative monitoring, post-anesthetic care), inpatient care, and outpatient care. Vaccinated companion animals and livestock in accordance with state guidelines. Designed and implemented training programs for new staff members. Led client education on topics including diabetes management, care schedules for new/young animals, neonatal care, and end-of-life care. Collected samples and preformed diagnostic testing for procedures ordered by state regulations and/or veterinarian in charge.

Killeen/Temple, Texas Area

Veterinary technician. Preformed diagnostic imaging and laboratory procedures under the supervision of the veterinarian-in-charge. Assisted in surgical prep and procedures as directed.

Killeen/Temple, Texas Area

Volunteer technician completing work-study assignments under direction of the leading veterinarian as a preceptor. Preformed diagnostic lab work, assisted in surgical procedures, assisted in producing diagnostic-quality radiographs of many different animal species including dogs, cats, and birds.

Killeen/Temple, Texas Area

MyChart technical support. Provided tier one technical support to users of the online patient-portal software MyChart by resetting passwords and assisting with other log-in issues.

Answered phone calls from customers, facilitated the returning or refunding of defective items, provided information and assistance for ordering from the website.

Ruidoso, New Mexico

Maintained outdoor equipment of different types, facilitated group activities such as rock climbing, zip lining, games, hiking, and team building exercises, preformed housekeeping duties bi-weekly.

Temple, Texas

Provided customer service, answered phones, took and recorded orders for in-house, to-go, and delivery orders, prepared specialty items such as desserts and salads.

Albuquerque, New Mexico

Led team building exercises on a low-ropes course with groups of up to 20 people, led team building exercises on a 30-foot high-ropes course with groups of 15 people at a time.

Bachelor Of Applied Science - Basc, Environmental Science

German Language And Literature

Foreign Languages, Literatures, And Linguistics

Activities and Societies: German Club

Bachelor Of Science - Bs, Pre-Veterinary Studies