Karen Beaman, Pmp Email & Phone Number

Abbott Park, Il

Responsible for the delivery of global HR Priority projects which focus on the improvement of the employee experience for 90,000+ people in 80+ countries or enhance the ability of managers and leaders to execute their leadership responsibilities.

Deerfield, Il

Consolidated multiple PMO methodologies into one enterprise project delivery methodology to be used by all IT project managers. Standardization of methodologies and templates will allow for an efficient, reliable and repeatable process for delivering projects.Manage, develop and mentor a team of 10+ employees and contractors. Programs being delivered have budgets up to $22MM and span multiple years and business units. Act as a point of escalation for risks and issues.Responsible for anticipating project demand and staffing up or down appropriately. Assist newly formed PMO in defining our services, setting expectations with our customers and selling the value of our team.

Lincolnshire, Il

Accomplishments:Program lead for a $42MM nationwide technology conversion of 8,200 stores from a legacy phone system to a centralized VOIP phone and voice recognition IVR system. My project team created the 24th largest phone company in the world, handling in excess of 1B calls per year. This two-year implementation effort was completed under budget and on scheduleo Responsibilities include day to day leadership of a 30+ member project team, monthly program forecasting and spend to date, and driving monthly executive steering committee meetings with executive leadership around spend, scope and quality. Selected by leadership to save a $1MM project to migrate the Drugstore.com data center to a new location. o Completed the infrastructure build and partnered with the application teams to ensure cutover was completed with minimal customer disruption, on time and within budget.

Lincolnshire, Il

Accomplishments:Led a $10MM program to upgrade 25,000 users from Lotus Notes to Microsoft Outlook and deploy other productivity enhancing capabilities.o Successfully managed a team of 20+ members to complete the migration of email systems from Lotus Notes to Outlook for Walgreens and subsidiaries and create a single platform for communication systems and collaboration tools. o Delivered Microsoft SharePoint capability across the enterprise to further enhance productivity and collaboration. Project scope included establishing governance policies, training, communication, and ongoing support planning. o Forced the retirement of over 600 legacy Lotus Notes applications, complying with complex legal, record retention and technology requirements.Conducted the selection of a vendor for applications being migrated to a new platform (including a Request for Proposal [RFP], proof of concept pilot between vendor finalists, and final selection activities).Deployed MDM tools and processes to rollout of BYOD (Bring Your Own Device) mobile communications. Successfully delivered a full infrastructure upgrade for Walgreens’ electronic prescription system. This system is responsible for annual revenue of $15B and the project was completed without process interruption.

Deerfield, Il

Accomplishments:Responsible for planning and coordinating quarterly meetings for staff of 1300+ people located throughout the US. Accountable for details including negotiation of contracts for site selection, technology used for presenting and broadcasting, and coordination of all presentation materials. Tasked with developing, administering and analyzing surveys conducted after each meeting to provide feedback to multiple groups: guest speakers, technical logistics, vendors, and the divisional vice president.Facilitated the compilation of PowerPoint slides for the ESS Major Projects Monthly meeting across multiple groups for approximately 45 initiatives with the objective of reviewing current issues and exposing business synergies. This slide show is distributed to all divisional CIOs and ESS senior leadership to encourage open communication of project statuses.Responsible for leading the team of ESS administrative assistants to ensure accurate and timely compilation of materials and escalation of issues.Helped coordinate the development, approval, and distribution of bi-annual satisfaction surveys.

Deerfield, Il

Accomplishments:WCCC Cost per Call Analysis – Architected a detailed P&L analysis to break down budgeted and actual expenses for multiple call center locations to ultimately create reports for cost per call, cost per driver, and cost per minute by multiple business unit utilizing the Walgreens Customer Call Center services. This analysis was used to validate charges back to the business units and to potentially help negotiate contract prices with the vendor.WHS IT Vendor Satisfaction Survey (40+ respondents): Completed compilation of results and the analysis of customer satisfaction survey results to analyze our satisfaction level with our preferred vendors. Enabled us to have meaningful conversations across IT and vendors on where they needed to improve. WHS IT Internal Business User Survey (400+ respondents): Worked with consultants to summarize data, draw conclusions, and perform detailed analysis with the end goal of measuring WHS IT performance. WHS IT Internal Feedback Survey (600+ respondents): Assisted in the creation (via a web survey tool), coordination, distribution, and tracking of respondent progress of a survey created to compliment the Internal Business User Survey. This survey was used to provide feedback about what we did each day to support and develop the application landscape.Documented status reports on progress of plans, financial situation, and technical issues.

Chicago. Il

Accomplishments:Created privileged and confidential reports for a variety of client types which had strict formatting requirements, following federal, state, and local regulations.Managed and developed a custom subcontractor database for multiple BB&J offices to streamline the onboarding of third party professions; resulting in reduced timelines overhead in project execution.