With over 11 years of experience in the mortgage industry, I am a passionate and dedicated professional who strives to deliver high-quality service and results to my clients and team. My core competencies include mortgage lending, underwriting, quality assurance, and coaching. I have a strong background in complex income analysis, cash flow analysis, and policy and procedure education. As a Senior Quality Assurance Analyst at Wells Fargo, I was committed to supporting the success of underwriter candidates and ensuring compliance with lending standards and regulations.In my most recent role, I was responsible for reviewing underwriter candidate test cases, providing concise written and verbal feedback and ratings, and educating candidates on policy and procedures to help them obtain lending authority. I applied my skills in mortgage lending, underwriting, and loans to evaluate complex income scenarios, interim P&L, and balance sheet analysis. I also collaborated with other quality assurance analysts and managers to ensure consistency and accuracy of reviews and coach backs. I was recognized for my professionalism, attention to detail, and ability to communicate effectively and respectfully with candidates and team members.