At Alpaca, we’re on a mission to give parents easy ways to support their teachers. Monthly care packages of “supplies and delight,” delivered to teachers, but paid for by parents.

As the Director of Digital Products, I oversee the product development efforts for ES&S line of web-based products and services, including Election Insights, electronic ballot delivery for overseas military voters, and election night reporting tools. My role encompasses product strategy, sales, customer relationships, and bringing digital integration to ES&S's core business.

As the Director of Election Insights, I oversee a new product line for ES&S building data analytics for election officials around the country. Customers of this new analytics product include the Board of Elections for the City of New York, where we're analyzing each election for voter volumes, poll site efficiency, and wait times.

At Phase2, I lead our sales and business development teams to sell technology services to the world’s most influential companies. In 2014, I led my team to $26M sales, a 58% increase from the previous year. My work includes implementation of structure, strategy, and key performance indicators for the business development team, as well as daily management of a team of 10. I engaged on key deals for the company, including strategic accounts and partnership opportunities for joint product development.

As the VP of Strategic Initiatives, I managed the portfolio of “research and development” investments that Phase2 makes in our community and in our future. This includes supporting our teams that build new tools and technologies at Phase2, as well as providing ongoing support for our open source contributions like Open Atrium, OpenPublic, and OpenPublish.Mergers & Acquisitions: Analyze market trends and deal flow in our space, and seek opportunity for strategic partnerships, and acquisitions. I've led the due diligence, financial analysis and modeling, and team analysis; and consulted on deal pricing, negotiation, and contracting. I built and executed integration plans including financial impact analysis, structural reorganization, merging tools and systems, and navigating cultural differences and human resource needs.KPI Tracking: I have led the effort to bring business intelligence software and KPI tracking to Phase2 through the implementation of KPI software and establishment of company-wide practices around data tracking and reporting.

Product Strategy: Analyze, recommend, lead development efforts, and build go-to-market strategies for new product feature sets. Includes capacity-building around the organization’s operational structure, sales and marketing, and financial forecasting. Product Development: Oversee team of software developers, engineers, architects, and designers to execute multiple software releases per year of our three products. Fable: emerging digital storytelling platform built for online news organizations, nonprofits, and higher education organizations. Open Atrium: social intranet platform in use by more than 16,000 organizations across the world, used to power internal communications for large, multi-brand companies and international aid organizations.OpenPublic: government publishing platform used to build site platforms for some of the most trafficked and frequented government websites in the United States.

Prior to moving into a business development role, I led our product efforts at Phase2. This work included:• Product Strategy: Analyze, recommend, lead development efforts, and build go-to-market strategies for new product feature sets. Includes capacity-building around the organization’s operational structure, sales and marketing, and financial forecasting.• Product Development: Collaborate with a team of software developers, engineers, architects, and designers to execute multiple software releases per year of our three products.• Fable: emerging digital storytelling platform built for online news organizations, nonprofits, and higher education organizations. • Open Atrium: social intranet platform in use by more than 16,000 organizations across the world, used to power internal communications for large, multi-brand companies.• OpenPublic: government publishing platform used to build site platforms for major federal and state government platforms.

Co-founded company to provide online multimedia tours for museums, cities, and colleges, via a GPS-based mobile application. Developed original product concept, revenue model, and go-to-market strategy. Supervised development of user experience, user interface, and back-end architecture of first web and mobile applications. Developed sales and content partnerships. Secured first round funding.

Designed and executed on product-to-market strategies and organizational change management for open source software companies, social enterprises, and small businesses globally. Experience in US, UK, India, Kenya, and Mozambique.

Co-founded and scaled national non-profit organization. Co-opted unused campus kitchen space and food to train jobless for foodservice jobs. Raised and managed $2 million budget and staff of 15 in 10 states; created and executed on franchise model for programs now active at 45 schools in the US and UK.