Karen Borillo Email & Phone Number

Rio Rancho, Nm, Us

United States

I help people make the change to a career in the Insurance industry. If that’s by becoming an agent or working for an agent.

Albuquerque, New Mexico

New Mexico

Albuquerque, New Mexico Area

Rio Rancho, Nm

Budget Preparation & OversightDaily Cash Collection/Verification-(Range $1,000 - $500,000-Daily)Ability to communicate effectivelyProcess Tax ReleasesAnswer high volume Customer callsTyler In-house SoftwareDetailed Research on Problem AccountsInternal/External ProjectsCreate Spreadsheets Tax InfoMicrosoft OfficeManagerial OversightReport Generation- Delinquent Accounts)Collect, Post & Print ReceiptsCustomer Conflict… Show more Budget Preparation & OversightDaily Cash Collection/Verification-(Range $1,000 - $500,000-Daily)Ability to communicate effectivelyProcess Tax ReleasesAnswer high volume Customer callsTyler In-house SoftwareDetailed Research on Problem AccountsInternal/External ProjectsCreate Spreadsheets Tax InfoMicrosoft OfficeManagerial OversightReport Generation- Delinquent Accounts)Collect, Post & Print ReceiptsCustomer Conflict ResolutionPrepare & Reconciles DepositsAuditory Report Requirements28 Taxing District CollectionMails & Tracks RefundsResolve taxpayer and Employee ConflictsQuickBooksPeachtree Show less

Rio Rancho, Nm

Setting up tours of the retirement community and making sure it would be a fit for both parties. I continued creative follow-up after the tour to gain the trust and confidence of the potential resident till they moved into the community. Managing the marketing budget, managed the sales staff, made sure all administrative paperwork was complete, and assisted the potential residents with the move and all paperwork needed to move into the community. I arranged for training for my staff as… Show more Setting up tours of the retirement community and making sure it would be a fit for both parties. I continued creative follow-up after the tour to gain the trust and confidence of the potential resident till they moved into the community. Managing the marketing budget, managed the sales staff, made sure all administrative paperwork was complete, and assisted the potential residents with the move and all paperwork needed to move into the community. I arranged for training for my staff as needed and allowed by the budget. Made sure the lead database was up to date and had the correct information. Kept census reports up to date, came up with ideas on marketing to the community. I was responsible for performance reviews for my staff and coaching. I was in charge of the advertising placement and what ads would be run. Show less

Rio Rancho, Nm

Setting up appointments with business owners and finding the best solution for credit card processing, electronic check, and debit and gift cards. Keep call records, make sure all my customers are taken care of, help with training new account managers, Managed my files. Make sure all calls are returned in a timely manner.

Customer retention

Bachelor Of Business Administration (Bba), Business, Management, Marketing, And Related Support Services

Associate’S Degree Accounting And Associate’S Degree Business, Certificate In Bookkeeping, Business Administration, Management And Operations