● Responsible for opening of new accounts in Quebec and Maritime provinces● Communicated and coordinated with clients while building relationships● Worked with teammates and peers to ensure orders were processed and shipped● Followed up and closed open issues with clients● Attended trade shows to support business development goals● Worked with teammates and peers to ensure achievement of overall team sales targets● Negotiated and resolved issues in a professional and accurate manner● Provided strong customer service within 24-48hours for both brands● Reviewed inventory metrics to ensure accuracy● Addressed customer complaints regarding orders and corrected shipment errors● Updated and followed up on delivery dates to best meet client expectations● Involved in creating online ordering website for wholesales clients

● Responsible for the procurement and management of inventory● Supported Supply Chain Management stocking strategy● Negotiated and resolved issues as they related to assigned accounts / suppliers● Actively negotiated with 20 suppliers on daily basis● Utilized product knowledge and service level expertise to provide strong customer service● Maintained data accuracy in the MAX system

● Procured material required for customers● Purchased material required for overhaul of parts● Provided monthly reports of open sales orders, open purchase orders, and complaints / rejections